Workshop #1: China's Influence in the Development of Travel Retail (Auditorium) Dr. Victor Gubareff, Director of Intelligence for STRATFOR, and John Koldowski, Managing Director of PATA's Strategic Information Centre, investigate the power of China's outbound tourism market and the influence on its development. China Duty Free Group's Director of Operations Zhang Jian discusses China's tourism market and opportunities for the travel retail trade Workshop #2:Asia's Future: Gen X and Gen Y Consumers (Room 203) Grey Advertising HK's powerful CEO, Viveca Chan, and MTV Asia's influential Senior VP Chris Steward, discuss these all-important emerging consumers in Asia and the influence they have on product development and consumerism in travel retail across the region. Workshop #3: Serving the Luxury Goods Customer (Room 202) Dr. Nirmalya Kumar, IMD Professor of Marketing and Harvard Business School visiting professor, lectures on how the well-heeled traveller worldwide perceives and responds to premium international brands. Workshop #4: "WHO's Tobacco Proposal" The World Health Organisation's proposal to abolish tobacco in duty free is a threat to the entire travel retail industry.
A ban on sales of tobacco has implications for every product category in travel retail, for duty free shop performance and finally for overall airport and ferry revenues. Industry organisations such as the International Association of Airport Duty Free Stores (IAADFS) and the International Travel Retail Confederation (ITRC) are rallying the trade to stem the implementation of the ban. The IAADFS and ITRC present an update on their efforts and what the industry can do to support them during a workshop organised by Duty Free Business magazine and moderated by DFB editor Doug Newhouse. An interactive discussion following brief presentions follows. Sponsored by TFWA.
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