| Saturday 03 December 2005 |
Sat
03 |
| 13:00 19:00 |
| Registration Area Opens (Great Room Foyer) |
 |
|
| Sunday 04 December 2005 |
Sun
04 |
| 07:45 |
| Registration Area Opens (Great Room Foyer) |
|
|
| 08:30 |
Pre-Conference Coffee hosted by
 |
|
|
| 09:00 |
Official Welcome
HH Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai
Dept. of Civil Aviation and Chairman of Emirates Group |
|
|
| 09:15 |
"The President's Message"
Colm McLoughlin, President, MEDFA
"A Global Perspective on Travel Retail"
Erik Juul-Mortensen, President, TFWA |
|
|
| 09:45 |
Keynote speech: "The great consumer obsession"
Mark Riches, Managing Director, World Duty Free and BAA Global Airport Retail (keynote followed by Q&A with Mark Riches)
|
|
|
| 10:40 |
Coffee Break hosted by
 |
|
|
| 11:10 |
"Film - Best Practice in the Middle East"
|
|
|
| 11:30 |
"The Middle East Traveller: Spending and Travel Behaviour"
Prem Patel, Director of Marketing, American Express Middle East |
|
|
| 12:10 |
Market study: Jordan - Adapting Retail to the Region
Examining both border and airport channels
Pedro Castro, Chief Operating Officer, Aldeasa Jordan
Haitham Al Majali, General Manager, Jordanian Duty Free Shops Co. |
|
|
| 13:10 |
MEDFA's Training Programme Announcement
Dan Cappell, Deputy Managing Director, Abu Dhabi Duty Free |
|
|
| 13:20 |
| Raffle Draw and Concluding Remarks |
|
|
| 13:30 |
Lunch hosted by Chalhoub Group
 |
|
|
| 15:00 18:00 |
Networking & Hospitality area hosted by
 |
|
|
| 19:30 |
Gala Dinner hosted by
 
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| Monday 05 December 2005 |
Mon
05 |
| 08:00 |
| Registration Area Opens (Great Room Foyer) |
|
|
| 08:30 |
Pre-Conference Coffee hosted by
 |
|
|
| 09:00 |
Raffle Draw
|
|
|
| 09:10 |
Travel Retail: Challenges & Opportunities for Global Suppliers
Richard Burrows, Director General, Pernod Ricard |
|
|
| 09:45 |
"Developing intercultural competency in the workplace"
Gwyneth Olofsson, author of “When in Rome, Rio or Riyadh”
Rachel Green, Recruitment & Employee Devlpmt Mgr, Dubai Duty Free |
|
|
| 10:30 |
Coffee Break hosted by
|
|
|
| 11:00 |
"Film - Best Practice in the Middle East Part II"
|
|
|
| 11:20 |
"Taking Retail to the Next Level"
Barbara Anderson, Director, Retail Technology Group, discusses state-of-the-art systems in stock control, merchandising and payment systems.
Abu Dhabi Duty Free Retail Operations Manager Richard Issac, ARIME’s General Manager and Financial Controller Mike Murphy and Dubai Duty Free’s Financial Controller Bernard Creed join in a post-presentation discussion. |
|
|
| 12:10 |
Case study: Qatar - a stirring tale of ambition
Krishna Kumari. Assistant General Manager, Qatar Duty Free |
|
|
| 12:40 |
“Developments shaping the future of the regional industry”
Informal chat session
1. New aircraft & the A380 (Ghaith Al Ghaith, Executive Vice President Commercial Operations Worldwide, Emirates Airlines)
2. Low cost carriers (Jan Baljet, Deputy Chief Operating Officer, Dufry Sharjah)
3. Regulatory threats to duty free retailing (TBC) |
|
|
| 13:15 |
| Grand Raffle Draw & Announcements |
|
|
| 13:30 |
Lunch hosted by Dufry Sharjah
 |
|
|
| 15:00 18:00 |
Networking & Hospitality Area hosted by
|
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