Opening remarks Erik Juul-Mortensen, President, TFWA
The airport scene in 2007 – how do airports differ from region to region? This introductory session set the scene of the airport landscape across Asia Pacific and the Middle East. How has it evolved in recent years from region to region and what will the picture look like in the near future?
Kannayan Ramalingam, Chairman Airport Authority of India (invited)
Foster Fu, Market Exploitation Director, Beijing Capital Airport
Mohamad Nada, Business Development Manager, General Authority of Civil Aviation Saudi Arabia. From hubs to cities: the ultimate airport experience The days of airports as mere transit hubs are long-gone. This session goes behind the scenes to reveal the key stages of airport city project development from the initial intricate planning to financing, developing regional partnerships and marketing.
How successful have such developments proven to date and what are the costs and benefits to airport operators?
Amy Choi, Retail Planning and Development Manager, Hong Kong International Airport
Mark Foley, Capital Programmes Director, Dublin Airport Authority
Download presentations from: Airport marketing mix – how will/must it change? Airport positioning strategies
New “class” terminals have been shaping the future in airport design with both ends of the passenger spectrum – low cost and luxury – earning their dedicated place at airports. How do revenue streams differ from “traditional” airport models in terms of non-aeronautical revenues, and how do brands perceive this development?
Airport communications strategies
With the development of airports from public services to multi-service commercial enterprises, airports have evolved into brands in their own right, increasingly competing against each other to become the continental, national or even regional hub. How they market themselves both to the stakeholders and to the travelling consumer is vital to making a success of this evolution.
Akbar Al Baker, CEO Qatar Airways (invited)
Ashraff Ali, Head of Corporate Planning & Business Development, Eraman Malaysia
Pascal Bourgue, Marketing, Retail and Communications Director, Aéroports de Paris (ADP)
Noel Derby, Business Development Director, McNally Design
Andrew McLeod, General Manager Asia Pacific Travel Retail, British American Tobacco
Download presentations from: Airport strategies in the new aviation environment Multiple ownership/management approaches and what this means for retailers and brands
Airport investors, advisors and operators have global skill bases and are able to benchmark actively, spreading world best practice. They are also developing market clout in such areas as dealing with airlines and suppliers, as well as airports. This session explores the ways in which global experience is shared – and how the system is improved as a result.
Commercial Management: the power of partnership
Integral to partnerships is achieving value for both sides. Incumbent retailers and new hungry bidders have been forging partnerships to get a stake in the fast growing Indian market. But what are the keys to successful joint ventures? Some of the industry's retailers and operators will talk about how they have approached joint ventures and air their views on formulae for success.
The future airport role – airlines and airports working together?
Airlines are eager to enhance non-ticket sales, with duty free, car rentals, hotels and a growing range of products. This panel session will set out the issues facing airlines, airports and retailers, as each player strives to attract a larger share of the travellers’ spend. How can airports, airlines and retailers work together to maximise commercial revenues?
Dato' Seri Bashir Ahmad, Managing Director & CEO, Malaysia Airports Group
Shriram Bharath, Managing Director, Cochin International Airport
Lars Croné, VP International Development, SSP
Tony Davis, CEO & President Tiger Airways
Eugene Gan, Senior Vice President Worldwide Operations, Changi Airports International
Frank O'Donovan, Consultant, Apex Business Development Partners
Rene Riedi, COO, Eurasia Dufry
Download presentations from: Managing risk: anticipating change and how to prepare for it - security focus Airline – and therefore airport – risk includes a wide range of factors. Terror threats are once again having their effect on aviation and commercial revenues globally as governments and regional institutions introduce tighter security measures.
In such an unstable environment, how can airlines, airports, retailers and brands work together to ensure a more stable future for all: airlines, airports and passengers?
Lye Teck Tan, Senior Director, Civil Aviation Authority of Singapore
Frank O’Connell, Director-Retail, AerRiantaRetail & President ETRC
Tom Thomas, President, Duty Free Security Company, & Owner, Gateway Duty Free
Melvin Broekaart, Global Account Manager Airports, Heineken Duty Free & Travel Retail
Armen Sahagian, Representative to Singapore, TSA
Sunil Tuli, Managing Director, Kingpower Hong Kong
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