2007 Programme

From billion dollar businesses to smaller local travel retail operations, this year’s MEDFA Conference went behind the scenes to reveal the forces driving the region’s success.

This year delegates witnessed a series of interactive debates and learned about innovative techniques on how to improve business in stimulating, practical sessions. Industry leaders also discussed business opportunities and challenges within the region.

And of course excellent opportunities were provided throughout the two day conference for networking.

Thursday 29 November 2007	Thu 29
14:00 19:30
Registration at conference desk in pre-function area
19:30
Opening Cocktail hosted by
Friday 30 November 2007	Fri 30
07:45
Opening of registration at conference desk
08:00 08:30
Pre-conference Coffee
08:30 08:45
Welcome and introduction Anthony Chalhoub, MEDFA President > Download Anthony Chalhoub's presentation
08:45 09:30
Keynote address James Hogan, CEO, Etihad Airways Followed by Q&A with Martin Moodie, The Moodie Report > Download James Hogan's presentation
09:30 10:45
Regional highlights forum John Sutcliffe, Managing Director, Aer Rianta International Middle East David Freeborn, General Manager Middle East, Pernod Ricard Steve Brock, General Manager Travel Retail, Cadbury Schweppes Moderated by Anouska Forte, The Travel Retail Business Videos View the... > "Regional highlights" interviews > "Aldeasa Jordan" interview > "Retail mix" interviews (part 1) > "Retail mix" interviews (part 2) > "Supplier perspectives" video > "Duty Free in Hurghada" video > "Hamila Duty Free" interview > video on "Trinity relationships" (part 1) > video on "Trinity relationships" (part 2) Produced by
10:45 11:15
Business networking session (with coffee) hosted by
11:15 12:30
How will arrival and downtown shops affect business in the Middle East? Paul Topping, Managing Director, Alpha Asia José (Chim) Esteban, Managing Director, Regent Asia Group Dan Cappell, General Manager, Abu Dhabi Duty Free Moderated by Martin Moodie, The Moodie Report Downloads > Jose (Chim) Esteban's speech > Jose (Chim) Esteban's presentation > Paul Topping's presentation Videos > View the "Arrivals Duty Free" interviews Produced by
12:30 13:15
Responsible retailing Tim Rycroft, Corporate Relations Director, Diageo Global Travel & Middle East Moderated by Martin Moodie, The Moodie Report Downloads > Tim Rycroft's speech > Tim Rycroft's presentation
13:15 14:30
Lunch hosted by Traveller Ltd and Cairo Airport Duty Free
14:30 19:00
Networking hosted by
19:00
Gala Dinner hosted by The Aviation Club
Saturday 01 December 2007	Sat 01
08:00
Opening of registration at conference desk
08:00 08:45
Pre-conference Coffee
08:45 09:30
Keynote address Terry Daly, Senior VP Service Delivery, Emirates Airline Followed by Q&A with Anouska Forte, The Travel Retail Business > Download Terry Daly's speech
09:30 11:00
Consumer focussed retail strategy: how airport and airline duty free retailers can drive revenues by creating a compelling customer experience. Shaun Smith, Managing Director, Shaun Smith & Co Moderated by Martin Moodie, The Moodie Report > Download Shaun Smith's presentation
11:00 11:30
Business Networking Session (with coffee) hosted by
11:30 13:10
Securing Middle East airports An insight into the procedures and requirements for obtaining recognition from the European Commission Frank O'Connell, President, ETRC Dan Cappell, General Manager Operations, General Manager Abu Dhabi Duty Free (on behalf of ARI ME) Richard Isaac, Retail Development Manager, Abu Dhabi Duty Free Ramesh Cidambi, Director IT & Logistics, Dubai Duty Free Moderated by Anouska Forte, The Travel Retail Business Downloads > Frank O'Connell's presentation > Richard Isaac's presentation > Ramesh Cidambi's presentation Video > View the "Security and LAGs" interviews Produced by
13:10 13:15
Closing remarks Anthony Chalhoub, MEDFA President Video > View the video on "Prospects for the future" Produced by
13:15 14:30
Lunch hosted by
14:30 19:00
Leisure activities and dinner (limited to 100 guests)