2017 Speakers

Jim Beighley

Jim Beighley, Executive Vice President, Strategy & Market Development, DFS Group

Executive Vice President, Strategy & Market Development, DFS Group

Jim Beighley is Executive Vice President, Strategy and Business Development with DFS Group. In this capacity, Jim oversees the long-term strategic planning for the Group as well as having responsibility for DFS’s Tourism Development and Travel Industry Marketing initiatives. 

Jim first joined DFS in 1992 in Guam and left in 1997 to become General Manager of Bluebell Guam and then President of Bluebell Hong Kong. He returned to DFS in 2003 as Vice President, Business Development in the company’s Asia Group, and in 2008 he became Global Vice President, Marketing and Business Development.

Jim returned to Guam in September 2006 as Managing Director of what became the DFS Pacific Group, encompassing Hawaii, Guam, Saipan, Palau and Tokyo.  He also served as Vice Chairman of the Guam Visitor’s Bureau, testifying before the US Congress three times on issues related to economic policy and tourism development for the US territories.

He returned to Hong Kong in 2010 as Senior Vice President, Global Marketing and Market Development. He was named Executive Vice President, Strategy and Market Development in 2012 and assumed his current role in 2015.

Jim studied at the National Chengchi University in Taiwan and graduated from the University of California, Santa Barbara in 1991 with a bachelor’s degree in Economics and Chinese. He serves on the Board of Directors of IT&E, the leading telecommunications and wireless provider in the Marianas.

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Charles Chen

Charles Chen, President, China Duty Free Group

President, China Duty Free Group

Charles Chen has worked in the duty free industry for over 30 years, having joined China Duty Free Group in 1987. Prior to his recent appointment as President, he has held a number of leadership positions at CDFG, including Director of Liquor Sales and Marketing Department, Chief Representative of European Office, President of CDFG Commerce & Trade Co. Ltd, Assistant President and Vice President. He has also served as the General Manager of CDFG Boao Commerce & Trade Co. Ltd and Head of the Haitang Bay Project. 

Throughout his work in CDFG’s merchandising department, Mr Chen made full use of his global skill sets in the international travel retail arena, and played a key role in the launch of the Sanya International Duty Free Shopping Complex – the world’s largest duty-free shopping mall.

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Dr. Dai Bin

Dai Bin, President, China Tourism Academy

President, China Tourism Academy

Dr Dai Bin is President of China Tourism Academy, the sole research division of the China National Tourism Administration. He also serves as editor of China Tourist Hotels and Tourism Tribune, and expert at the Tourism Emergency Affairs Office of State Council and a member of China’s National Tourist Hotel Star-rating Commission. He won the Beijing Outstanding Teacher Award and National Outstanding Teacher Award in 2006 and 2007 respectively.

Dr Dai’s work focuses on the study of China’s tourism economy and tourism business management. He has published over 300 research papers, 30 monographs and translations, and initiated more than 70 research projects funded by government departments and commercial organisations, including China Tourism Observatory, China Tourist Satisfaction Index and China Outbound Travel Development, and also delivered over 600 keynote speeches related to tourism development at home and abroad.

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Eudes Fabre

Eudes Fabre, CEO, Greater China, Lagardère Travel Retail

CEO, Greater China, Lagardère Travel Retail

With almost a decade of experience in travel retail, Eudes Fabre is responsible for the management and development of Lagardère Travel Retail’s activities in China. He has been involved with the company since it initially opened China’s first branded travel essentials shops in Shanghai Hongqiao airport.

Under his leadership the company has reached a position of pre-eminence in the local travel retail market. Owing its success to close partnerships with landlords and brands, Lagardère Travel Retail has built a presence in China’s largest airports and high-speed railway hubs. Its activities cover the full spectrum of travel retail: luxury, fashion, travel essentials and food service.

Prior to assuming the role of CEO for Greater China, Eudes held various positions in finance and business development with Lagardère Travel Retail in the Asia Pacific region. He is a graduate of the University of Pennsylvania (USA) and is currently pursuing a Masters of Business Administration.

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Michael Feely

Michael Feely, Vice President, Horizon Consumer Science

Vice President, Horizon Consumer Science

Michael Feely is an expert on consumers around the globe, having done everything that a researcher might do in travel retail, in more than 30 countries. He is Vice President at Horizon Consumer Science, a research company that has been consulting to brand companies and retailers in travel retail for over 20 years. 

Michael’s experience in studying the behaviour of Chinese travelling consumers stretches back 15 years, covering all stages in the passenger journey and various research methods: focus groups, one-on-one depth interviews, accompanied shopping, observation and quantitative interviews (phone, internet and face-to-face). His work has helped retailers, brands and airports create new, more effective strategies for generating business from Chinese travellers, troubleshooting and improving performance, developing new products and services tailored to the sector, and communicating more effectively with Chinese travellers. 

In recent years Michael has conducted research for DFS, Lagardère Travel Retail, Starboard Cruise Services, Diageo, P&G and Godiva, plus airports including Singapore changi, Los Angeles and Melbourne.

Michael resides in Australia and has a BSc in Psychology from La Trobe University and an MBA from Deakin University.

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Francis Gros

Francis Gros, Head of Global Channels, Luxottica

Head of Global Channels, Luxottica

An ESSEC MBA graduate, Francis Gros has over 20 years of international experience in the luxury goods and fragrances industries. This includes overseeing the Japanese market for make-up brand Bourjois, developing the fashion accessories business for Mantero Seta in Italy, where he became the company’s Chief Marketing Officer, and as Managing Director of niche fragrance and scented candles business Diptyque in Paris. 

In 2007 Francis joined Luxottica and became responsible for the eyewear company’s dedicated worldwide travel retail division. Under Francis’ leadership, Luxottica Travel Retail has expanded rapidly, with regional offices established in London, Miami and Singapore, quadrupling the division’s sales inside five years. Francis has also taken an active role in promoting the wider sunglasses category, which has ranked as the fastest growing category in travel retail over recent years.

In 2013 he was assigned the additional responsibility of overlooking the group’s Global Channels Division, including Travel Retail and Department Stores worldwide both under Wholesale and Retail model (Sunglass Hut) as well as sales to Licensed Brands’ Boutiques. 

Married with three daughters, Francis has been a member of the TFWA Management Committee since October 2012, and Vice-President Conferences and Research since October 2016.

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Han Tao

Han Tao, General Manager, Xiamen Fliport Gifts Electronic Commerce Co Ltd

General Manager, Xiamen Fliport Gifts Electronic Commerce Co Ltd

With several years of experience in airport operations and commercial development, especially in the field of e-commerce, Han Tao is currently responsible for the management of Xiamen Airport’s Fliport Gifts online retail business. 

After graduating with a BA degree in communications and transportation from the Civil Aviation University of China, Mr Han has served in a number of airport roles, initially as quality inspector and flight dispatcher at Xiamen International Airport. After a spell at Longyan Guanzhishan Airport in Fujian, he returned to Xiamen to help set up the airport’s e-commerce business, for which he is now fully responsible.

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Erik Juul-Mortensen

Erik Juul-Mortensen, President, Tax Free World Association

President, Tax Free World Association

A founding member of TFWA and a member of its Management Committee since the inception of the Association, Erik Juul-Mortensen served as Vice President from 1986 to 1997, before being elected President in September 1999. 

From 1987 to 1991 Erik was Vice President at Danish Distillers Ltd, in charge of the export and duty free division. In 1991 his promotion to Senior Vice President and Export Director followed, and in 1996 he was named Senior Vice President and International Director. 

Following the acquisition of Danish Distillers by Stockholm-based V&S Group in December 1999, Erik transferred to V&S International Brands as Senior Vice President and Commercial Director. In 2003 he was promoted to President of V&S Absolut Global Duty Free, with responsibility for the entire V&S portfolio in the global duty free market. In the same period he also served as Managing Director of V&S Deutschland, the German domestic market subsidiary of V&S Group. From 2005 to 2010 Erik served as President of Maxxium Global Travel Retail, a highly successful division of Maxxium Worldwide which was a joint venture between V&S Group, Remy-Cointreau, The Edrington Group and Beam Global Spirits & Wine.  

In addition to his responsibilities at TFWA, Erik is also Treasurer of the Duty Free World Council, a member of the Supervisory and Managing Boards of the European Travel Retail Confederation and a board member of the Middle East & Africa Duty Free Association and the Asia Pacific Travel Retail Association.

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Jared Lee

Jared Lee, VP Product Management & Guest Services, Costa Asia Pacific and China

VP Product Management & Guest Services, Costa Asia Pacific and China Costa Cruises

A graduate of the National University of Singapore, Jared Lee has held a number of senior commercial and management roles in the aviation and travel industries in his 25-year career. As General Manager of Singapore Airlines and later Vice President at Qatar Airways, Jared worked in a number of regions across the world, including the Gulf/Middle East, North Asia, West Asia, Africa, Australasia, the Indian Sub-continent and Greater China. 

He currently serves as Vice President with responsibility for Product Management & Guest Services in Asia Pacific and China for leading cruise operator Costa Cruises.


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Li Jianhua

Li Jianhua, President & CEO, Guangzhou China Southern Airlines Inflight Duty Free Co. Ltd

President & CEO, Guangzhou China Southern Airlines Inflight Duty Free Co. Ltd

Li Jianhua has been active in the inflight retail business at China Southern Airlines Co. Ltd for more than 20 years. From 2003 she served as general manager of Guangzhou China Southern Zhongmian Duty-Free Store Co. Ltd, taking charge of the inflight duty free business and management. 

With her long experience in inflight retail and passenger services, Ms Li has played a key role in growing China Southern’s retail business, expanding the channel and renewing business models.

Today, she oversees the operations of 6 subsidiaries, serving hundreds of millions of international passengers on board more than 200 international routes. 

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Liu Yumei

Liu Yumei, Director General, Tourism Administration of Guangzhou

Director General, Tourism Administration of Guangzhou

Liu Yumei currently serves as Director General of the Tourism Administration of Guangzhou. 

In 1992 Ms Liu was awarded a degree in Economics from the University of Beijing, and she also holds a Master’s degree in public administration from Zhongshan University. She has held several senior posts in public administration in Guangzhou, with wide experience in economic and public service management, international and national commerce.

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Peter Mohn

Peter Mohn, Owner and CEO, m1nd-set

Owner and CEO, m1nd-set

Dr Peter Mohn graduated as a psychologist and earned a PhD in Business Psychology at the University of Göttingen, Germany. Peter has worked for various leading global market research agencies since 1993 and has specialized in Travel Retail research since 2004. The company he co-founded, m1nd-set, works as a consultant to over 40 global brands, many leading retailers, as well as all main Duty Free and Travel Retail associations around the world. 

Based at Lake Geneva, m1nd-set conducts consumer research at airports, at border shops and onboard ferries worldwide to deliver marketing intelligence, actionable insights and consulting. Over recent years m1nd-set has conducted over a million interviews with travellers around the world. The company conducts state-of-the-art quantitative and qualitative research on many different themes, such as shopping motivation & behaviour, brand awareness and evaluation, price elasticity, promotion effectiveness, category management, path to purchase, product pre- and post-testing, segmentation surveys, mystery shopping, impact and role of e-commerce and many more. 

m1nd-set recently launched the Business 1ntelligence Service “B1S”, which provides the industry with air traffic data, including DDS data, uniquely provided by IATA and ARC, as well as Global Consumer Insights based on interviews at airports around the world. 

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Frédéric de Narp

Frédéric de Narp, Chief Executive Officer, Bally

Chief Executive Officer, Bally

Frédéric de Narp is Chief Executive Officer for the Swiss luxury brand Bally.

He joined Bally in November 2013, bringing with him over twenty three years of international luxury experience. Taking on the challenge of turning the brand around, de Narp hired a new executive team, including Design Director Pablo Coppola, with whom de Narp has successfully redefined Bally’s branding and design direction.

Frédéric has a clear retail strategy for Bally, securing prime locations in key global hubs: London, New York, Los Angeles, Tokyo and Beijing. He began a collaboration with David Chipperfield Architects to define an innovative and singular concept for a new retail experience, which was first previewed in 2014 at London’s New Bond Street flagship store.

Prior to his appointment at Bally, Frédéric led the successful turnaround of Harry Winston Inc, the American jeweller and watchmaker, nearly doubling its sales over three years and returning the brand to profitability. These successful brand-building and commercial achievements contributed to the billion-dollar acquisition of the company by Swatch Group in March 2013.

Frédéric began his career at Cartier International in Japan in 1991, assuming roles of increasing responsibility from Sales Associate to Manager of the Ginza flagship store in Tokyo. He then held a series of senior leadership assignments in Switzerland and Italy, becoming CEO of Cartier Italy before taking over as President and CEO of Cartier North America in 2005.

A member of the Committee Encouraging Corporate Philanthropy (CECP), Frédéric serves on the board of the Elie Wiesel Foundation for Humanity and Life Project for Youth.

Born in Brittany, France, he holds a Masters’ degree in International Business from Le Havre University and lives in London with his wife and seven children.

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Emmanuel de Place

Emmanuel de Place, Chief Operating Officer, Lagardère Travel Retail Asia Pacific

Chief Operating Officer, Lagardère Travel Retail Asia Pacific

Emmanuel de Place joined Lagardère Services in 1996 after graduating from the Paris-based High Business School, ESCP-Europe. He started working for the company’s Canadian subsidiary for press distribution, where he was appointed Commercial and Marketing Director.

In 2002, he moved to Romania as the Managing Director of Lagardère’s new retail subsidiary in the country. There, he developed a network of 150 retail stores in a few years, offering news and convenience products in travel environments as well as in the numerous and dynamic shopping malls that opened in the emerging country around this time.

In September 2007 Emmanuel joined the head office of Lagardère Travel Retail in Paris as Executive Vice-President, in charge of the business in Germany and central European countries, before becoming a member of the company’s Executive Committee in 2009.

Appointed COO of Lagardère Travel Retail for Asia Pacific in 2010, Emmanuel now manages and develops the businesses across Asia and the Pacific, overseeing operations in 9 countries with more than 350 stores in duty free, travel essentials and food service.

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Qiu Jiachen

Qiu Jiachen, President, Guangzhou Baiyun International Airport Co. Ltd

President, Guangzhou Baiyun International Airport Co. Ltd

Qiu Jiachen is the President of Guangzhou Baiyun International Airport Co. Ltd (GBIAC), operator of China’s third-busiest airport and gateway to southern China. He has worked in civil aviation for over twenty years, holding several senior roles at Guangdong Airport Management Group Co, including Chief Accountant, Chief Economist and Deputy General Manager, and was appointed to his current role at GBIAC in August 2016. 

Mr Qiu is a senior accountant with a Master’s degree in Economics.

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Philippe Schaus

Philippe Schaus, Chairman and Chief Executive Officer, DFS Group

Chairman and Chief Executive Officer, DFS Group

Philippe Schaus is Chairman and Chief Executive Officer of DFS Group, and a member of the LVMH Executive Committee.  He joined DFS in 2011 as Group President, Merchandising and Marketing, and was appointed to his current role in 2012.  

Philippe began his career in 1987 as Assistant Treasurer at JP Morgan & Co in Brussels. In 1990 he moved to The Boston Consulting Group as a Senior Consultant. In 1992 Philippe was named International Commercial Director of the German Porcelain Tableware Division at Villeroy & Boch, and was appointed Managing Director of that division in 1999.

In 2003, Philippe joined Louis Vuitton, part of the LVMH Group, as President of the Europe Zone. He was appointed Senior Vice President International in 2006 and became Executive Vice President in 2009. 

Philippe graduated in 1987 from The University of Liège, Belgium, as an aerospace engineer and received an MBA from INSEAD, Fontainebleau, in 1990. 

Born in Luxembourg and married with four children, Philippe speaks French, English, Spanish and German.

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Jaya Singh

Jaya Singh, Director, Head of Global Accounts, Mondelez World Travel Retail, President, Asia Pacific Travel Retail Association

Global Sales Director, Mondelez World Travel Retail
President, Asia Pacific Travel Retail Association 

A passionate believer in the potential of the global travel retail business, Jaya Singh is currently the Region Director for the Middle East, Indian Sub-Continent, Asia Pacific and Oceania World Travel Retail business at leading confectionery company Mondelez International. Since 2013 he has served as the President for the Asia Pacific Travel Retail Association (APTRA).  

Jaya has experience in almost every region of the world, in both domestic and travel retail environments. He previously served as Global Sales Director for Kraft Foods World Travel Retail business, as it was formerly known, and was also the Director for the Kraft Foods European Export business.  

Prior to this Jaya ran his own business which focused on training and personal development. He is a firm believer that the potential success of any organization and the realization of opportunities lies in identifying, developing and unleashing the potential of people in the commercial environments in which they operate. Carrying this credo from business to other domains, Jaya does a lot of private work in his spare time helping people identify, release and realize their own potential.

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Dr. Edward Tse

Dr Edward Tse, Founder & CEO , Gao Feng Advisory Company

Founder & CEO , Gao Feng Advisory Company

Dr Edward Tse is Founder & CEO of Gao Feng Advisory Company, a global strategy and management consulting firm with roots in China. He previously led the China business of the Boston Consulting Group and Booz Allen Hamilton/Booz & Company, respectively for a period of 20 years. 

Often described as “China’s leading global strategy consultant”, he was a leader of the team that set up and led China’s first government-authorized office (in Shanghai) among all international strategy consulting firms in the early 1990s. Dr Tse specializes in the definition and implementation of business strategy, organizational effectiveness and corporate transformation across various industries, as well as cross-cultural partnerships and mergers & acquisitions. He has assisted hundreds of companies – headquartered both within and outside China – on all aspects of business related to China and its integration with the rest of the world. 

He also consults to public sector organizations such as the World Bank, the Asian Development Bank and the Chinese Government on issues related to policies, state-owned enterprise reform and competitiveness. He has served on the board of several large Chinese national enterprises, as a special policy advisor of the Shanghai Municipal Government and member for Hong Kong SAR Government’s Commission for Strategic Development. 

He is the author of over 200 articles and four books, including the award-winning The China Strategy and the newly released China’s Disruptors.

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Sunil Tuli

Sunil Tuli, Managing Director, King Power Group (Hong Kong)

Managing Director, King Power Group (Hong Kong)

Sunil Tuli is a well-known and respected duty free and travel retail industry figure with a career spanning over 30 years in the channel. He is currently Managing Director, King Power Group (Hong Kong), responsible for the company’s duty free and travel retail business globally, with particular focus on retail operations in Hong Kong, China, Singapore and Macau. 

Indian-born, Sunil began his career as a tea planter in Assam in 1977. In 1982 he moved into retail to work as Marketing Executive with Intercraft, a fashion chain in New Delhi, which led to the role of Manager for the company’s flagship store in the same city. By 1984 Sunil had joined India Tourism Development Corporation as General Manager, in charge of duty free stores at several Indian airports.

In 1990, he was appointed by the Swiss duty free group Weitnauer – now known as Dufry – to run their joint venture, Scotts Weitnauer, in Singapore. At the same time, he was also General Manager for Travellers Duty Free and Sincere Watch Duty Free. By 1995, Sunil was made Managing Director of Weitnauer Singapore, responsible for the expansion of the company in Asia, later becoming President of Asia Pacific and Middle East before leaving the company in 2002.

Sunil has been Managing Director of King Power since 2003. In addition, he is Chairman of Agatha SA (France) and sits on the Board of Directors for King Power Singapore, Aotea Holdings (New Zealand), King Power Travellers (Hong Kong), King Power Australia, Chateau Bernadotte and Hookedge UK. He is also Owner and Director of Yam Seng Pte Ltd Singapore.

He is a founding Board Member and former President of the Asia Pacific Travel Retail Association (APTRA).

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Alvin Wang Graylin

Alvin Wang Graylin

Alvin Wang Graylin has over 20 years of business management experience in the technology industry, including 15 years in Greater China. He co-founded mInfo (www.minfo.com) in 2005, a market leader in mobile search and advertising solutions in China. mInfo served as strategic partner to all three Chinese mobile carriers for mobile search, and was the official mobile search provider for the 2008 Beijing Olympics. It also serves numerous leading brands on mobile marketing solutions and thousands of SMEs throughout China. In late 2012, mInfo spun-out a new location-based social networking platform called Guanxi (www.guanxi.me) funded by Singapore Telecom and DFJ. 

In 2013, Alvin co-founded MODEL+ (www.modelplus.cn), China’s only cross-agency search and booking platform for professional models. In May 2014, Firefly (www.ifirefly.cn) a new events-focused mobile social app was released to market integrating the latest Artificial Intelligence (AI) and Augmented Reality (AR) technologies to enable a personalized yet easy user experience. 

Prior to mInfo, Alvin was the CEO of two other venture-backed technology start-ups in the US, and held P&L roles at public companies such as Intel, Trend Micro, and WatchGuard technologies.

Alvin speaks at numerous international conferences around the world, has been featured on the BBC, ABC, CCTV and regularly writes for leading publications on the topic of mobile technology, Chinese business, digital marketing and entrepreneurship. Born in China and educated in the US, he received his BS in electrical engineering at the University of Washington, MS in computer science from MIT and MBA from MIT’s Sloan of Management.

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Helen Wang

Helen Wang, Author, consultant and founder of The Helen Wang Group

Author, consultant and founder of The Helen Wang Group

Helen H. Wang is an award-winning author and expert on China’s middle class. She is the founder of The Helen Wang Group, an organization that provides innovative programmes and strategic consulting for companies doing business in China.

Originally from China, Helen has lived in the US for over twenty years. After finishing her Masters degree at Stanford University, she joined at a prestigious think tank, Institute for the Future, in Menlo Park, California, and consulted for Fortune 500 companies including Apple Computer, Oracle, and Bank of America.

Helen then became an entrepreneur in Silicon Valley Internet start-ups. In 2004 she returned to Stanford University as a Reuters Fellow, developing technology solutions for under-served communities. She founded a social venture, e-Mobilizer, to help woman micro-entrepreneurs in developing countries using mobile phone to access online markets. E-Mobilizer was nominated twice for the San Jose Tech Museum Award.

Helen’s book The Chinese Dream: The Rise of the World’s Largest Middle Class and What It Means to You won the 2012 Eric Hoffer Book Award and First Horizon Award. She has appeared on BBC World Television News, CNNMoney, NPR, been quoted by The Economist, the Wall Street Journal, The Time Online of Germany, and featured in San Jose Mercury News, China Daily, and other major media.

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Sharlene Wu

Sharlene Wu, Managing Director, BBDO and Proximity Shanghai

Managing Director, BBDO and Proximity Shanghai

As an extraordinary hybrid who set up and heads the digital agency at leading advertising network BBDO, Sharlene Wu has experience in multiple disciplines and drives innovation to deliver work that has won prizes across AMEs, APAC Effie, Adfest and ROI. Her leadership style has driven digitalization for the organization, and the brands under her care range from local to multinational brands across various categories. 

The WARC 100 – a ranking of the world’s best marketing campaigns and companies – has also given its seal of approval to BBDO Shanghai under Sharlene’s leadership. Visa’s “Get Lost” campaign was ranked No. 41 and in 2016, BBDO Shanghai was ranked as the 25th best creative agency in the world by WARC. Proximity Shanghai was ranked No. 5 as the Hottest Agency in China by trade journal Campaign Asia.  

Last year Sharlene was named Runner-up in the Account Person of The Year awards in Greater China by Campaign.

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Xu Dongsheng

Xu Dongsheng, Managing Director, Fiyta Holdings Ltd

Managing Director, Fiyta Holdings Ltd

Xu Dongsheng is the Managing Director of Fiyta Holdings Ltd, also serving as vice-president of the Chinese horological association and president of the Shenzhen horological association. He is a graduate of Beijing University of Aeronautics and Astronautics (BUAA) where he was awarded a Doctorate, and also holds an MBA from Tongji University.

Xu Dongsheng has worked in senior business management roles for many years, notably at AVIC International Shenzhen Company Ltd. Since early 2003 he has served as general manager of Fiyta Holdings Ltd, and under his leadership the company has developed rapidly in recent years, earning a reputation for quality and innovation.

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Dr. Tina Zhou

Dr Tina Zhou, Dean, Fortune Character Institute

Dean, Fortune Character Institute
Chairman & CEO, Fortune Character Group

Since 2011 Dr Tina Zhou has served as Dean of the Fortune Character Institute, China’s leading luxury lifestyle research and consulting group. In this role she oversees the publication of the China Luxury Report, examining the changing attitudes of elite Chinese consumers with regard to luxury brands, and advises China’s Ministries of Finance and Commerce and the General Administration of Customs.

From 2009 to 2011 Tina was based in France as visiting scholar at the International University of Monaco and the EDHEC Business School. She has also served as Executive Director of the Luxury Research Center at the University of International Business and Economics (UIBE).

Tina is a regular commentator on the Chinese luxury goods market and a frequent contributor to CCTV. She has predicted a number of key trends that have shaped the market in recent years, including the shift in importance from brand to product, the growth of high-end niche brands and the rise of third-party luxury e-commerce platforms. She has overseen the publication of five editions of the China Luxury Report along with over 40 other reports on the luxury industry, and her work has informed articles in publications including the Wall Street Journal, Financial Times, New York Times, China Daily and several other Chinese mainstream media.

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Anne-Marie Zuidweg

Anne-Marie Zuidweg, Head of Commercial Services and Media, Amsterdam Airport Schiphol

Head of Commercial Services and Media, Amsterdam Airport Schiphol

Anne-Marie Zuidweg is Head of Commercial Services and Media at Amsterdam Airport Schiphol, covering the retail, food & beverage, services and media activities in Schiphol’s airside SeeBuyFly shopping centre as well as the landside Schiphol Plaza. With her team of professionals she aims for innovation, customer-centricity and a unique Schiphol approach. 

Anne-Marie has many years of experience in the commercial revenues field, both at Schiphol and internationally. Her roles have included positions in concessions management and marketing at Schiphol, while from 2007 to 2011 she was Managing Director of Arlanda Schiphol Development Company, responsible for the commercial management and development of the airport shopping centres at Stockholm Arlanda and Gothenburg Landvetter airports. In recent years, she led Schiphol’s Parking & Mobility department before taking on her present role.

Amsterdam Airport Schiphol is the third largest airport in Europe, catering for 63.5 million passengers annually, and one of the leading transfer hubs. Schiphol, which celebrated its 100th anniversary in 2016, offers passengers a unique airport experience, both though its one-terminal design, the detailing of its commercial facilities and also more and more through digital solutions.

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Michael Barrett

Michael Barrett, Executive Officer, Asia Pacific Travel Retail Association

Executive Officer, Asia Pacific Travel Retail Association

Michael Barrett was appointed Executive Officer of the Asia Pacific Travel Retail Association in 2010, and manages the Association’s advocacy, training, research and communication activities. Michael entered the duty free industry in 2006 as Conference & Research Manager for TFWA. He was responsible for organizing the Association’s annual World Exhibition and Asia Pacific conferences in Cannes and Singapore, the annual MEADFA Conference and the inaugural TFWA China’s Century Conference, as well as coordinating TFWA’s research programme.  

Before joining the duty free industry Michael worked as a journalist at European news channel Euronews in Lyon, France before moving into the channel’s marketing department. He continued his career in online marketing in the internet advertising sector before joining an international NGO to head the fundraising and marketing department. 

Michael set up his own NGO, The Soulcial Trust, in 2015 to raise awareness for social causes with a focus on disability issues in developing countries.

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Trevor Lai

Trevor Lai, Host, “Thoughtful China”

Host, “Thoughtful China”

Trevor Lai has been helping businesses in China and abroad build and market their brands for over 10 years. As the main host of “Thoughtful China”, Trevor has interviewed more than 200 CEOs and executives from Fortune 500 companies like Starbucks to domestic brands about business strategies in the Middle Kingdom. Previously, the award-winning author and entrepreneur was also the Vice President of an international branding and design firm based in Shanghai.

Currently, Trevor is the CEO and Creative Director of UP Studios (www.UPstudios.cn), one of China's leading companies dedicated to creating original animated films and branded family entertainment. Trevor's character BOOMi has been licensed to the Intercontinental Hotel Group and is featured in over 80 hotels and resorts across Greater China, Singapore and Australia. The "Super BOOMi" TV series recently received an investment from Tencent, and will be broadcast at the beginning of summer 2017.

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John Rimmer

John Rimmer

Conference, Research and Corporate Affairs Director, TFWA

John Rimmer has worked in the duty free and travel retail industry since 2000, when he joined trade journal Duty-Free News International as a reporter. Within three years he had been appointed editor of sister publication Travel Retailer International, before becoming editor of DFNI a year later. In 2006 he relocated to Paris, where he joined retailer Aelia as Deputy Director of Business Development, helping the company to develop its presence at airports beyond France. 

Four years later he returned to the UK to become Executive Director – Business Development at leading trade publisher The Moodie Report. In October 2012 John returned to Paris to join Tax Free World Association as Conference, Research and Corporate Affairs Director, tasked with strengthening the Association’s services to its members across the world. 

John has taken part in the moderation of several industry conferences, including the Global Travel Retail Summit, The Trinity Forum, TFWA Asia Pacific Conference and TFWA China’s Century Conference.

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