2011 Programme
A brand new world
Grand Auditorium (Level 1), Palais des Festivals
Complimentary access to all badge holders
This year’s conference, themed “A brand new world”, once again brought to the fore a variety of issues of utmost relevance to the global duty free and travel retail industry.
TFWA President Erik Juul-Mortensen reflected on an industry in evolution, coping with constant change in the geopolitical, macro-economic and social worlds and adapting to new realities. With a special focus on the impact of technological innovation on retail and the rapid development of new communication means, he called on the industry to embrace the future changes that will be necessary to adapt to a brand new ever-changing world.
Download:
Erik Jull Mortensen's speech
Erik Juul-Mortensen's presentation - part 1
Erik Juul-Mortensen's presentation - part 2
Former Secretary-General of the United Nations, Kofi Annan, gave his vision of “A brand new world” and the implications for the global duty free and travel retail industry. As a truly respected global statesman and visionary, Secretary General Annan drew on his experience to assess current political, economic and social events in the world today, looking at the twin challenges of food shortages and climate change, and how the private sector can contribute to a solution.
A highly qualified expert in the world of luxury brands, Salvatore Ferragamo Chief Executive Officer Michele Norsa looked at how a traditional luxury brand with age-old family values can adapt to a changing world and the new profile of consumers that is emerging. As Asian consumers become increasingly important, how do high end brands adapt and compromise between traditional values and new trends and fashions?
Download Michele Norsa's presentation
Stephane Garelli, an economist and business school professor, provided a uniquely refreshing perspective on the global economic situation. He looked at what factors will influence economic growth region by region, where the potential may really lie and why. He compared traditional economies with emerging economies and focused on where the potential growth opportunities among specific consumer groups are in the foreseeable future.

