2017 Programme

09:00 - 11:45

TFWA World Conference

Grand Auditorium, Palais des Festivals

As the duty free & travel retail industry celebrates the 70th anniversary of the opening of the first airport duty free store, in Shannon, Ireland, the 2017 TFWA World Conference promises a speaker line-up worthy of the landmark. The anniversary comes at a time of considerable global uncertainty, in politics, commerce and industry, and this year’s speakers in Cannes are especially well placed to explain the forces that will shape our landscape in the years ahead.

The Conference will be opened by TFWA President Erik Juul-Mortensen, with his annual State of the Industry address. From humble beginnings the global duty free & travel retail business is now worth just under US$64 billion. But what might the next 70 years have in store? Can continuous growth be taken for granted?   

Following the TFWA President on stage will be former United Nations Secretary-General Ban Ki-moon; former President of Ireland Mary Robinson; and Editor-at-Large of Wired UK magazine David Rowan.

Ban Ki-moon served as Secretary-General of the United Nations from 2007 to 2016, a period of rapid change and global turbulence. As former Foreign Minister of South Korea, he is acutely aware of East Asia’s importance to world stability, and of the obstacles on the road to lasting peace and prosperity. A renowned global thinker, he has taken a prominent role on issues including conflict resolution, poverty and climate change. In Cannes he will address the new global landscape at a time when the need for calm leadership has never been greater.   

Mary Robinson is acknowledged as one of Ireland’s most respected public figures, having served as the country’s first female President from 1990-97, and as UN High Commissioner for Human Rights from 1997-2002. Credited with transforming the Irish Presidency and elevating the country’s international status during her time in office, she played a vital role in building peace on the island of Ireland. Since her presidency she has worked tirelessly to promote human rights and to end poverty worldwide, earning numerous honours and awards including the US Presidential Medal of Freedom in 2009.  

David Rowan is the Editor-at-Large of Wired UK, the award-winning technology and trends magazine covering innovation and the people and businesses that are building the future. He served as Editor-in-Chief of the title for almost eight years following its launch, and is an acknowledged expert on the disruptive influence of technology on business and everyday life. He will look at the duty free & travel retail industry from the viewpoint of a tech start-up, analysing how advances in digital and other technology will transform traveller behaviour.  

The TFWA World Conference will be moderated by Stephen Sackur, journalist and presenter of current affairs programme HARDTalk on BBC World.

Download the presentations:

Erik Juul-Mortensen's presentation (pdf: 122MB)


1/ Beware of fraudulent accommodation providers
It has come to our attention that unknown third parties are calling exhibitors and visitors, supposedly on behalf of TFWA, to enquire about hotel rates or to acquire information about hotel bookings.
Please be aware that TFWA is making no such approaches to exhibitors and visitors on this issue and we strongly recommend that you exercise extreme caution should you be contacted in this way.
Who are they?
Show participants have reported falling victim to fraudulent accommodation providers using names such as
Corporate Booking Services - CBS International, Global Housing Services, Corp., Gold Exhibitions, EU Convention Bureau, stareventz.net, Concierge Plus Group, Global Living Group, The Ultimate Living Group, Riviera Network, Business travel International, Expo Travel Group, Splendor Global, Universal Shows, Universal Events, Premier Destinations, Euro-Events, Biz Trade Shows, Go Fair Ltd, World Expo Plus, Expo Pros, Euro Concierge Net, Capital Exhibitions, Originata Events or Euro Events Expo (this is not an exhaustive list).
How can you avoid these frauds?
Before making any commitment with an unknown accommodation provider, we recommend that you:
- Check thoroughly all documentation from the provider. In France, all property rental and travel agencies must be licensed and hold a bank guarantee and civil liability insurance. These details must appear on all company documentation including the website. 
- Be wary of our logos on accommodation providers’ websites. The TFWA name and event titles are sometimes used unlawfully.
- Book through our exclusive hotel booking platform where you can benefit from special hotel rates.
How do the frauds work?
- A fraudulent venture repeatedly emails our show participants with accommodation offers for the event.
- Their website and/or emails feature our show name and logos, creating an impression of authenticity.
- They promote attractive deals with local accommodation providers.
- Once payment has been received, the ‘company’ generally disappears and can no longer be contacted.
Please also note that bookings made through the official hotel reservation platform are absolutely secure.
2/ Beware of the fraudulent listing services "Expo guide" and "International Fairs Directory"
We would also like to warn exhibitors, should they be contacted by companies named "Expo Guide" or "International Fairs Directory", that they are online listing services and are in no way affiliated with TFWA or its official exhibition guide. The use of our association name and show name by these companies has been made without our authorization. We therefore urge exhibitors to be cautious and encourage them to contact us when receiving these types of solicitations from unfamiliar sources.
TFWA World Exhibition & Conference Exhibition Directory
TFWA World Exhibition & Conference Product Showcase