News

A watershed point

08/06/2015. After several years of reliable growth driven by vibrant local economies and rising passenger numbers, the business climate for Asian duty free and travel retail has cooled in the last 12 months. Some, then, might have expected a subdued atmosphere as the industry gathered for the 20th TFWA Asia Pacific Exhibition & Conference in Singapore recently.

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A competitive edge

05/03/2015. Few were surprised when, as the largest region by value, Asia Pacific took over leadership of global duty free and travel retail from Europe two years ago. Between 2008 and 2012 Asia’s turnover doubled while Europe’s, still recovering from the financial crisis, edged up just a few percent. However, winning leadership is one thing but retaining it is another, especially when growth is slowing in the region’s largest economy.

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Tooling up for TFWA Asia Pacific Exhibition & Conference

17/04/2014. Exhibitors and visitors to TFWA Asia Pacific Exhibition & Conference 2014 (11-15 May in Singapore) have at their disposal several digital tools to help them before and during the event.

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The bigger picture

24/03/2014. It may be global duty free and travel retail’s largest region by sales, but Asia poses formidable challenges to the uninitiated. Delegates at this year’sTFWA Asia Pacific Conference (12 May in Singapore), however, will enjoy an unfair advantage.

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Asia (still) rising

24/01/2014. After a record-breaking year in 2013, TFWA Asia Pacific Exhibition & Conference (11-15 May in Singapore) has its work cut out to produce any more superlatives in 2014. However, exhibitor demand for floor space at the Marina Bay Sands complex looks like exceeding last year’s total several months before the opening ceremony.

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IMPORTANT NOTICE TO EXHIBITORS & VISITORS

1/ Beware of fraudulent accommodation providers
It has come to our attention that unknown third parties are calling exhibitors and visitors, supposedly on behalf of TFWA, to enquire about hotel rates or to acquire information about hotel bookings.
Please be aware that TFWA is making no such approaches to exhibitors and visitors on this issue and we strongly recommend that you exercise extreme caution should you be contacted in this way.
 
Who are they?
Show participants have reported falling victim to fraudulent accommodation providers using names such as
Gold Exhibitions, EU Convention Bureau stareventz.net, Concierge Plus Group, Global Living Group, The Ultimate Living Group, Riviera Network, Business travel International, Expo Travel Group, Splendor Global, Universal Shows, Universal Events, Premier Destinations, Euro-Events, Biz Trade Shows, Go Fair Ltd, World Expo Plus, Euro Concierge Net or Euro Events Expo (this is not an exhaustive list).
 
How can you avoid these frauds?
Before making any commitment with an unknown accommodation provider, we recommend that you:
- Check thoroughly all documentation from the provider. In France, all property rental and travel agencies must be licensed and hold a bank guarantee and civil liability insurance. These details must appear on all company documentation including the website. 
- Be wary of our logos on accommodation providers’ websites. The TFWA name and event titles are sometimes used unlawfully.
- Book through our exclusive hotel booking platform where you can benefit from special hotel rates.
 
How do the frauds work?
- A fraudulent venture repeatedly emails our show participants with accommodation offers for the event.
- Their website and/or emails feature our show name and logos, creating an impression of authenticity.
- They promote attractive deals with local accommodation providers.
- Once payment has been received, the ‘company’ generally disappears and can no longer be contacted.
Please also note that bookings made through the official hotel reservation platform are absolutely secure.
 
2/ Beware of the fraudulent listing service "Expo guide"
We would also like to warn exhibitors that should they be contacted by a company named Expo Guide, that it is an online listing service and is in no way affiliated with TFWA or its official exhibition guide. The use of our association name and show name by this company has been made without our authorization. We therefore urge exhibitors to be cautious and encourage them to contact us when receiving these types of solicitations from unfamiliar sources.
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