What is TFWA research?

Providing the duty free and travel retail industry with credible, actionable consumer research is one of the foundations of TFWA. Through the years TFWA has worked with leading research partners to produce reports casting the spotlight on key consumer groups and regional trends, identifying spending habits, purchasing motivation and untapped opportunities. TFWA consumer research is available to TFWA members on a complimentary basis.

Latest TFWA research

Japanese International Travellers: Trends and shopping behaviour (2015)

TFWA is pleased the present the latest results of its partnership with Japan’s leading provider of travel and tourism intelligence, Japan Tourism Marketing Co (JTM). The Japanese International Travellers: Trends and Shopping Behaviour (2015) study features the latest data on the Japanese outbound tourism market, plus in-depth data on the shopping habits and perceptions of Japanese travellers.

The full reports is complimentary for TFWA Members: please log in to access your copy.

TFWA Airport Insight Series – Changi International Airport Singapore (2015)

Changi International Airport Singapore – SIN –

Singapore Changi Airport is one of the world’s most important travel retail locations, and TFWA is therefore delighted to present the latest edition in the TFWA Airport Insight Series of research studies conducted at leading airports around the globe. Compiled by research specialist m1nd-set, the study tracks spending patterns, conversion rates and traveller perceptions through interviews conducted at the gate. The study is exclusive to TFWA members.

Full report complimentary for TFWA Members: please log in.

TFWA Airport Insight Series – Los Angeles International Airport (2015)

TFWA Airport Insight Series - Los Angeles International Airport – LAX –

The first North American airport to be featured in the TFWA Airport Insight Series is Los Angeles International, one of the main international gateways to the US. As always, this comprehensive study gives a detailed picture of traveller spending and perceptions of the retail offer obtained through interviews conducted at the gate by research specialist m1nd-set. The study is exclusive to TFWA members.

Full report complimentary for TFWA Members: please log in.