What is TFWA research?

Providing the duty free and travel retail industry with credible, actionable consumer research is one of the foundations of TFWA. Through the years TFWA has worked with leading research partners to produce reports casting the spotlight on key consumer groups and regional trends, identifying spending habits, purchasing motivation and untapped opportunities. TFWA consumer research is available to TFWA members on a complimentary basis.

Latest TFWA research

TFWA Category Reports Series (2015): Alcohol

TFWA Category Reports Series: Alcohol

The liquor category has been at the heart of the duty free and travel retail industry ever since its establishment. This study, the latest in the TFWA Category Reports Series, provides the most comprehensive picture yet of spending levels, conversion rates and customer perceptions of this vital sector. Compiled by Counter Intelligence Retail from traveller interviews at four key airports, the report is available exclusively to TFWA members from the Members Only area of TFWA.com. 

Full report complimentary for TFWA Members: please log in.

TFWA Category Reports Series (2015): Beauty

TFWA Category Reports Series: Beauty

Duty free & travel retail’s largest single product sector, the fragrances & cosmetics category has gone from strength to strength in recent years. The TFWA Category Report on Beauty, compiled by Counter Intelligence Retail, explores how and why travellers shop in this sector, thanks to hundreds of interviews conducted at four major travel retail locations. With qualitative and quantitative data, insights and recommendations, the report is one of the most comprehensive studies yet produced on the travel retail beauty category. And as ever, the study is free to download for TFWA members from TFWA.com.

Full report complimentary for TFWA Members: please log in.

TFWA Category Reports Series (2015): Confectionery

TFWA Category Reports Series: Confectionery

One of duty free & travel retail’s most visited sectors, the confectionery category is known to be a key footfall driver. This TFWA Category Report studies the sector in depth, from how and why travellers shop, to levels of spend across key sub-sectors. Conducted by Counter Intelligence Retail, the report contains valuable data and insights on the confectionery market today, and is available free of charge to TFWA members. Visit the Members Only section of TFWA.com to download your copy.

Full report complimentary for TFWA Members: please log in.