What is TFWA research?

Providing the duty free and travel retail industry with credible, actionable consumer research is one of the foundations of TFWA. Through the years TFWA has worked with leading research partners to produce reports casting the spotlight on key consumer groups and regional trends, identifying spending habits, purchasing motivation and untapped opportunities. TFWA consumer research is available to TFWA members on a complimentary basis.

Latest TFWA research

TFWA Category Reports Series (2015): Alcohol

TFWA Category Reports Series: Alcohol

The liquor category has been at the heart of the duty free and travel retail industry ever since its establishment. This study, the latest in the TFWA Category Reports Series, provides the most comprehensive picture yet of spending levels, conversion rates and customer perceptions of this vital sector. Compiled by Counter Intelligence Retail from traveller interviews at four key airports, the report is available exclusively to TFWA members from the Members Only area of TFWA.com. 

Full report complimentary for TFWA Members: please log in.

TFWA Category Reports Series (2015): Watches & Jewellery

TFWA Category Reports Series: Watches & Jewellery

The second of the TFWA Category Reports Series, conducted by Counter Intelligence Retail, focuses on the Watches & Jewellery category. Based on traveller interviews at four major airports, the report includes a wealth of quantitative and qualitative data on spending, penetration & conversion, plus barriers and motivations to purchase in one of the industry’s most important emerging categories. Available free of charge to TFWA members, it is a must-read for anyone with an interest in the sector.

Full report complimentary for TFWA Members: please log in.

TFWA Category Reports Series (2015): Fashion & Accessories

TFWA Category Reports Series: Fashion & Accessories

A major new series of studies from TFWA Research and Counter Intelligence Retail begins with an in-depth look at the duty free & travel retail industry’s fastest growing category. The TFWA Category Reports Series: Fashion & Accessories study features data on spending within the category, along with detailed descriptions of buyer profiles, motivations to purchase and perceptions of promotional initiatives and of the product offer. Each instalment of the TFWA Category Reports Series is based on traveller interviews at four key airports: Amsterdam Schiphol, New York JFK T4, Dubai International and Singapore Changi. All are exclusively available to TFWA members and downloadable here.

Full report complimentary for TFWA Members: please log in to access your copy.