Dermot Davitt, Executive Director, Deputy Publisher, The Moodie Report & René Carayol, CEO Inspired Leaders Network

Anticipating crisis rather than dealing with it when it hits is paramount for an industry that is constantly at the mercy of health issues, security constraints and economic factors. Currency fluctuation is one economic factor which constantly affects both international travel and the cost of sale. This session will provide an insider financial analyst's perspective on where the dollar and euro currencies may be heading to help understand how business could be affected.

Keith Spinks, Secretary General, ETRC
Soma Rao, CFA, Managing Director, Head of EMEA Fixed Income, Currencies & Commodities, J.P. Morgan

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• Keith Spink's presentation
• Soma Rao's presentation

How has the duty free industry developed and what will influence future growth? An overview of duty free in the Middle East will look at the industry from its beginnings to the present day, as well as where the future opportunities will lie, through airline development, economic growth, infrastructure investment and industry initiatives.

Michael Barrett, Conference & Research Manager, TFWA & Executive Officer, APTRA

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Airports are increasingly getting tuned into the possibilities provided by technology. Integrating airport information systems with retailer POS systems to RFID tagging of passenger boarding or customer loyalty cards; these are just some of the topics which will be discussed to illustrate the untapped opportunities which could have a significant impact on the bottom line.

Michael Ibbitson, Vice President Information & Communication Systems, ADACChristina Cassotis, SH&E Vice President, Leader Airport Services

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• Michael Ibbitson's presentation
• Christina Cassotis' presentation

With the arrival of the FIFA World Cup in South Africa this year, it’s no surprise that half year growth rates grew from 4,5% in 2009 to over 24% in the first six months of this year. This session will reveal how operators in South Africa coped with and have benefited from such a huge influx of international arrivals and how they plan to maintain growth in the post-World Cup era. The session will also feature a consumer focus, through a survey carried out at South African airports earlier this year. Peter Mohn of M1NDSET Research will share the results of a consumer survey at both Cape Town and Johannesburg airports, providing a greater understanding of the preferences and behaviour of shoppers in South African duty free shops.

Selwyn Grimsley, Managing Director, Tourvest Duty Free
Dr Peter Mohn, Partner, M1NDSET

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• Download Selwyn Grimsley's presentation

What is the story behind the success of duty free in the Middle East? How have the retailers and airport authorities positioned the duty free offer in the region? What is influencing such rapid growth in the region? René Carayol will explore some of the secrets behind the industry's rapid growth in the region, analysing some of elements which have lead to such a strong "duty free brand" in the Middle East and how retailers, airports and suppliers can help position the industry to travelling consumers to further enhance performance in the years to come.

René Carayol, CEO, Inspired Leaders Network.

• Dermot Davitt, Editor, The Moodie Report
• René Carayol, CEO, Inspired Leaders Network