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Conference & Workshops Programme
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| Monday 27 October 2008 |
Mon
27 |
| 09:00 11:15 |
CHALLENGE THE FUTURE
Grand Auditorium (Level 1), Palais des Festivals
Complimentary access to all TFWA World Exhibition badge holders
Moderated by Stephen Sackur, BBC
9.00 - 9.25
STATE OF THE INDUSTRY
Erik Juul-Mortensen, TFWA President
TFWA President Erik Juul-Mortensen will look at how the industry has been “challenging the future” in recent years and proffer his views on how all stakeholders can go a step further. From “premiumisation” to improving the consumer experience and taking into account new consumer trends and society issues, the President promises to challenge the industry to excel itself and reach new performance standards at all levels.
09.25 - 09.45
THE GLOBAL COUNTERFEIT CHALLENGE
Luc Chatel, French Minister for Industry & Consumer Affairs
& Bernard Brochand, Mayor of Cannes, Member of Parliament and President of the French national anti-counterfeit committee (CNAC).
The economic losses generated by the global counterfeiting business are valued at $700 billion annually. Travel retail is the most secure retail channel in the world and counterfeiting has never been, nor will it ever be a problem in our shops. Nevertheless, we suffer from lost sales just like other retail channels. Along with representatives of eleven countries, Minister Luc Chatel & Mayor Bernard Brochand will be launching a major intergovernmental initiative to combat counterfeiting in Cannes on Monday 27 October. TFWA, as a global trade association of premium brands, is proud to welcome the Minister and the Mayor to discuss this growing problem and how we can work together to combat its growth.
09.45 - 10.30
FORCE INDIA
Dr Vijay Mallya, Chairman, The UB Group
With India set to take the industry by storm over the next few years, Dr Mallya, who has been at the helm of the UB Group for the last 25 years, will stimulate, entertain and overwhelm delegates with his vision for India’s increasingly important role in the duty free and travel retail industry. In a market with such a sizeable travelling population, the potential for brands and retailers looking to invest in India is colossal.
Mallya will also talk about how the UB Group, owner of one the world’s largest drinks companies as well as India’s largest airline, is steaming ahead to set new benchmarks of excellence in all fields. Delegates will hear first-hand from the Indian tycoon how all industry stakeholders can “challenge the future”.
10.30 - 11.10
THE FOURTH DIMENSION
Hamish Taylor, Founder, The Skills Exchange
How can brands, retailers or landlords redefine their brand proposition by focussing on the benefits to the consumer rather than the product or service? There is a myriad of lessons to be learnt from brand experiences in other sectors where companies have innovated by challenging themselves to seek new benefits for consumers. Hamish Taylor will encourage delegates to look outside their immediate environment and address the issues and challenges they are facing by adopting a benefits-oriented as opposed to a product-oriented approach. He will illustrate how this process he has implemented with companies such as BAA, Eurostar, British Airways or Sainsbury’s Bank, can also help the duty free and travel retail industry to innovate and break out of the mould.
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| Tuesday 28 October 2008 |
Tue
28 |
| 08:00 09:00 |
AIRLINE WORKSHOP
Hotel Majestic, Salon Croisette
Moderated by Doug Newhouse, Editor, The Travel Retail Business
Inflight future: redefining the benefits
Camilla Taylor, Inflight Sales & Logistics Manager at Cathay Pacific Airways, will discuss how the Cathay team has been pushing the boundaries on their inflight business concept. She will explain how the airline aims to differentiate its inflight sales offering from other airlines by making it a greater part of the passenger experience. Ms Taylor will also develop on Cathay’s strategies for targeting first and business class passengers and how the airline is increasingly using the internet both for marketing the inflight offer and pre-ordering.
Hamish Taylor of “The Skills Exchange” will provide a fourth dimensional perspective on the inflight duty free business, both analysing and redefining some of the challenges which airlines and inflight operators face and offering workable solutions to these challenges by drawing on comparisons from parallel industries.
Taylor will enable delegates to look at their business from a completely fresh dimension and enhance the benefits of inflight duty free in the eyes of the consumer.
Pre-registration is required as attendance is limited so please contact marketing(at)tfwa.com. |
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| Wednesday 29 October 2008 |
Wed
29 |
| 08:00 09:00 |
ASIA PACIFIC WORKSHOP
Hotel Majestic, Salon Croisette
Moderated by Michael Barrett, Conference & Research Manager, TFWA
China and India: opportunities for travel retail in cities great and small
Following a brief introduction by APTRA President Sunil Tuli, outlining the Asia Pacific Travel Retail Association’s achievements and plans, the Asia Pacific breakfast workshop will focus on the vast and fast growing Indian and Chinese markets:
Saloni Nangia, Vice President Technopak Advisors will discuss the latest trends and developments throughout the Indian subcontinent as well as providing an insight into the future potential with the development of non-metro city airports.
The second part of the session will feature Derek Sadubin, CAPA’s Chief Operating Officer and China specialist, who will focus on the Chinese aviation sector, looking at the impact of the recent developments in both airlines and airports. He will also illustrate how the second and third tier cities in China present enormous potential for both brands and retailers in the travel retail and duty free industry.
Pre-registration is required as attendance is limited so please contact Francoise Parigi at f.parigi(at)tfwa.com |
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