What is TFWA research?
Providing the duty free and travel retail industry with credible, actionable consumer research is one of the foundations of TFWA. Through the years TFWA has worked with leading research partners to produce reports casting the spotlight on key consumer groups and regional trends, identifying spending habits, purchasing motivation and untapped opportunities. TFWA consumer research is available to TFWA members on a complementary basis.
2011 Global Airport Consumer Survey
TFWA’s 2011 exclusive member research focuses on variety of topics on consumers from around the world. Four quarterly reports monitor the behaviour and attitudes to airport shopping of consumers from four world regions: Europe, North America, Asia Pacific and the Middle East. The reports deal with airport shopping behaviour, looking at what travellers spend on and why they don’t purchase, the attitude to promotions and offers, footfall and conversion rates and consumers’ opinions of best practice in travel retail across the globe. Each quarter, a separate report for each world region will be available to download.
Full reports complimentary for TFWA Members: please log in.
TFWA European Travel Retail Research
TFWA has launched its latest in report on global travellers, this time focusing on retail behaviour of travellers when in Europe. The survey has been carried out among the top fourteen nationalities who travel through Europe, focusing on consumers who have travelled through the region at least once in the past 12 months.
Social Media Use for Travel Booking by m1nd-set
Social media” is now firmly among the key information sources for consumers when shopping. The impact it will have on the duty free & travel retail industry is inevitable even though the industry hasn’t exploited this media to any significant dimension at present. One of TFWA’s research partner “m1nd-set” recently carried out a study on the use of social media by travellers when booking travel. The survey covers a 20 000 strong database of travelling consumers across Asia, Europe, the Middle East and North America to explore how important social media has become to the travel industry. While the survey does not focus on travel retail specifically, the relevance is of interest all the same. m1nd-set has kindly offered to make the survey available to TFWA members.
Full report complimentary for TFWA Members: please log in.
CAPA Indian Travel retail report
TFWA members will receive an executive summary of the CAPA Indian Travel Retail Report as well as an early-bird discount on the full report. The report includes 10-year traffic and retail revenue forecasts for India’s metro airports. CAPA estimates India’s airports will handle approximately 450 million passengers annually by 2020, making it the third largest market in the world.
Broader trends in the aviation industry - such as the growth of low cost airlines, airport privatisation, regulatory and fiscal issues, and the ability for industry stakeholders to work together - also have an important influence on retail activity and will each be addressed in the report.
Japanese International Travellers: Trends and shopping behaviour
Just as Japan seemed to be emerging from a period of stagnancy in terms of international travel, it was struck by the devastating earthquake in March 2011. This latest report from the Japan Tourism Marketing Company aims to show the trends in outbound traveller behaviour over the 2009-2010 period. It reveals how outbound travel was picking up for the first time in four years in 2010, spurred by the strong Japanese yen. Compiled over two years – in 2009 and 2010 , the report reveals the difference in spending behaviour during the economic downturn and then a year later as the Japanese found their purchasing power growing on the back of a strong yen. JTM has added a special section at the end of the report which monitors the mind-set of the Japanese in the post-earthquake era.
Available researches
