A wide range of services is available on-site to Cannes to ease your visit and help you to make the most of TFWA World Exhibition & Conference:

Before you leave

Special Flights

TFWA provides you with special rates from Air France for TFWA World Exhibition & Conference.

Discounts are applied to a wide range of airfares on all Air France and KLM flights worldwide for passengers travelling in Espace Affaires (Business) or  Economy (Coach).

• 15% rebate is applied to published non-restrictive public fares.
• a reduction of -5% is granted on restrictive-discounted fares.
• reductions of up to 47% are offered on domestic flights in Metropolitan France.

Visit to:

• the preferential fares granted for this event,
• make your online reservation,
• issue your electronic ticket*,
• select your seat**
• and print your boarding card** 

Reference to be quoted : 29960AF

Valid for travel from 26/09/17 to 11/10/17

* not available in certain countries
** subject to conditions 


Hotel reservation

For any further information, please contact our official partner:

b network
1, rue Raphaël
06400 Cannes

Tel: +33 (0) 493 687 600
Fax: +33 (0) 493 687 599
E-mail: hotel.tfwa(at)  



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Helicopter service

 Azur Hélicoptère, as an official partner of TFWA World Exhibition & Conference, is offering a special discounted rate to all participants:

One way trip: 160 €/person 

Flights (every 30 minutes) will operate between Nice Airport and the city of Cannes.

Also for your convenience, a complimentary shuttle service will be available in Cannes itself for transfers between the heliport and your final destination downtown (hotel on the Croisette, Palais des Festivals, place of appointment etc...).

For reservations, please contact:
7/7 booking: + 33 (0)4 93 90 40 70
Email: infos(at)  


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On-site services

TFWA Lounge

TFWA Lounge

Location: Level 3
For TFWA members and buyers with full delegate status only.
Open during exhibition hours (except on Monday, from 16.00).

• Dedicated concierge service:
-  Reservations for restaurants and trips
-  Local tourism information
-  Catering for private events
-  Car rental, travel service, taxi booking service
-  Car hire without chauffeur
-  Private jet transport
-  Babysitters
-  Boat hire
-  Travel ticket modifications
-  Gift and flower delivery
-  Errand running / problem solving

• Internet area

• Private bar and lounge area (complimentary drinks and snacks)

International press

• Massage service

• Charging station (another one is also available at the Riviera rest area)

• Meeting area (booking required)

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Well-Being Lounge

Location: Golden Village, Level 1
Open to all delegates

The Well-Being Lounge provides delegates with a welcome spot of calm in a very busy work schedule.

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The exhibition offers a range of bars to suit a variety of tastes, all conveniently located within the Palais des Festivals itself:

 Red village (Level -1): Bar + snacks (salads, wraps, bagels, hot dogs and desserts)
 Green village (Level -1): Bar + snacks (sandwiches, antipasti, pasta, Italian plates, bruschetta and desserts)
 Puits de lumière (Level -1): Bar + snacks (salad bar, sandwiches, soups, quiches and desserts)
 Mediterranean village (Level 0): Bar + snacks (salads, sandwiches and desserts)
 Ambassadeurs village (Level 5): Bar + snacks (salads, sandwiches and desserts)

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Business centre

Location: Level 1
A dedicated team will be pleased to assist you with all your secretarial requirements.

• Internet access
• Fax service - mail service
• Photocopy - Computer access
• CD and USB key
• Secretarial assistance
• Telephone card – stamps – stationery
• Meeting room rental

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Recruitment services

Location: Level 0
Find the most suitable candidates in the duty free & travel retail industry for your business

TFWA members benefit from a preferential service with BeThe1, a leading international recruitment firm specialized in fashion, beauty, retail and travel retail.

With a team of 20 experts based in London, Paris, Shanghai and Singapore, BeThe1 provides high quality recruitment services to 200 key employers with 15 search briefs per month of middle and senior management positions at brands, operators, distributors, suppliers in departments including retail, sales, buying, digital, merchandising, marketing, procurement, supply and back-office.

BeThe1 operates and www.TravelRetail, pooling 160,000 fully registered professionals including 15,000 in duty free & travel retail alone.

BeThe1 offers:

 A new generation international recruitment service specialising in duty free & travel retail
• High quality recruitment offering efficient and competitive service, a high success rate and industry leading retention rate of placed candidates

Francois Bouyer +33 (0)6 12 38 80 61
email: contact(at)

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On-site Press Centre

Location: Level 1
A wide range of services at the disposal of all registered journalists. An area to relax, conduct interviews and source information relating to the event:

- Interview room, Internet area
- Press lounge & bar
- Press racks, Press photographs, Official press releases & press dossiers, Exhibitors’ press packs/releases
- Diary of exhibitors’ events, On-going liaison with the TFWA Daily.

New this year, online access to the Product Showcase.

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A regular shuttle service is available throughout the week from the airport to hotels on arrival and during the exhibition from various pick-up points.



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Free Wifi service

TFWA is delighted to offer a free Wi-Fi service inside the Palais des Festivals.

To connect, please use the following network «PalaisDesFestivals WiFi», then input the code on your delegate badge.

Technical support is available at a dedicated desk (Viapass) during exhibition hours on Level -1, Red Village.

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Interactive directional screens

JCDecaux, our official digital partner, is kindly providing interactive directional screens to help you find your way around the extensive exhibition halls.

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Special Services Desks

Location: Level 1
• Hotel
• ONE2ONE Meeting Service
• The Scene
• Le Premium Evening

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Photo & video service

For exhibitors only - 20% discount for TFWA Members

Benefit from perfect exposure - the photo and video service is a great opportunity to promote your presence at TFWA World Exhibition & Conference, keep a record of your stand or film interviews of your VIP guests in Cannes.
Members are entitled to a 20% special discount on this on-site service during TFWA World Exhibition & Conference.

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Luggage Service

Location: in front of the Palais

Available on arrival at the Palais offering the following:
- a classic service where you leave your luggage securely for the day
- an express service where, on arrival, your luggage is transferred directly to your hotel.

On your day of departure you can arrange for your luggage to be transferred to the Palais by calling +33 4 92 99 32 13 where it will be held until you leave.

Price of transfer: €5 for first piece of luggage and €1 for additional pieces.

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1/ Beware of fraudulent accommodation providers
It has come to our attention that unknown third parties are calling exhibitors and visitors, supposedly on behalf of TFWA, to enquire about hotel rates or to acquire information about hotel bookings.
Please be aware that TFWA is making no such approaches to exhibitors and visitors on this issue and we strongly recommend that you exercise extreme caution should you be contacted in this way.
Who are they?
Show participants have reported falling victim to fraudulent accommodation providers using names such as
Corporate Booking Services - CBS International, Global Housing Services, Corp., Gold Exhibitions, EU Convention Bureau, Concierge Plus Group, Global Living Group, The Ultimate Living Group, Riviera Network, Business travel International, Expo Travel Group, Splendor Global, Universal Shows, Universal Events, Premier Destinations, Euro-Events, Biz Trade Shows, Go Fair Ltd, World Expo Plus, Expo Pros, Euro Concierge Net, Capital Exhibitions, Originata Events or Euro Events Expo (this is not an exhaustive list).
How can you avoid these frauds?
Before making any commitment with an unknown accommodation provider, we recommend that you:
- Check thoroughly all documentation from the provider. In France, all property rental and travel agencies must be licensed and hold a bank guarantee and civil liability insurance. These details must appear on all company documentation including the website. 
- Be wary of our logos on accommodation providers’ websites. The TFWA name and event titles are sometimes used unlawfully.
- Book through our exclusive hotel booking platform where you can benefit from special hotel rates.
How do the frauds work?
- A fraudulent venture repeatedly emails our show participants with accommodation offers for the event.
- Their website and/or emails feature our show name and logos, creating an impression of authenticity.
- They promote attractive deals with local accommodation providers.
- Once payment has been received, the ‘company’ generally disappears and can no longer be contacted.
Please also note that bookings made through the official hotel reservation platform are absolutely secure.
2/ Beware of the fraudulent listing services "Expo guide" and "International Fairs Directory"
We would also like to warn exhibitors, should they be contacted by companies named "Expo Guide" or "International Fairs Directory", that they are online listing services and are in no way affiliated with TFWA or its official exhibition guide. The use of our association name and show name by these companies has been made without our authorization. We therefore urge exhibitors to be cautious and encourage them to contact us when receiving these types of solicitations from unfamiliar sources.
TFWA Digital Village