08:00 - 08:30


08:30 - 08:35

Welcome from moderators

09:15 - 09:30

Welcome remarks

From official host Guangzhou Baiyun International Airport Co. Ltd Président Qiu Jiachen

09:30 - 10:10

Embracing change, unlocking potential

This is a time of significant change in the Chinese duty free & travel retail market: the extension of arrivals duty free at airports and at the border, the expansion of offshore duty free and reductions to inbound allowances are all designed to drive spend among travellers within China. As market leader, China Duty Free Group is well placed to take advantage. The retailer’s new President, Charles Chen, is one of China’s most experienced duty free executives and will present his vision of the market’s immediate future.   



10:10 - 10:45

Reimagining travel retail in an age of individualisation

With a presence across Asia Pacific in locations favoured by Chinese travellers, leading luxury travel retailer DFS has invested much in deepening its understanding of the country’s consumers, and of the rapid change the market is undergoing. The retailer’s Chairman & CEO Philippe Schaus explains how DFS is adapting its retail strategy to better cater to an increasingly sophisticated clientele with changing tastes, behaviour and expectations.

10:45 - 11:15

Coffee break

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11:15 - 11:50

Preparing for disruption: what’s next, and are we ready for it?

In a few short years, new business models such as Alibaba, AirBnB and Uber have changed the way in which we shop, book holidays and travel. How prepared is our industry for the kind of disruptive change we have witnessed around us? Lagardère Travel Retail Asia Pacific Chief Operating Officer Emmanuel de Place explores the emerging challenges to established forms of retail, and asks whether the duty free & travel retail is ready for change.  

Emmanuel de Place's presentation (pdf: 8.45 MB)

11:50 - 12:45

Charting China's luxury future

Is the recent fall in luxury goods sales among Chinese consumers a temporary blip, or a durable trend? To what extent have perceptions of high-end brands changed? Is a fundamental change of approach required? This panel discussion will feature experts on the Chinese luxury goods market, including DFS EVP Strategy and Market Development Jim Beighley, Bally CEO Frédéric de NarpFortune Character Institute Executive Director Tina Zhou and Xu Dongsheng, Managing Director of Fiyta, China's leading watchmaker and distributor.

Tina Zhou's presentation (pdf: 4.64 MB)

Xu Dongsheng's presentation (pdf: 2.04 MB)

12:45 - 14:00


Grand Ballroom, Four Seasons Hotel

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14:00 - 14:45

China's middle class: the next wave

Helen Wang, author of the award-winning book The Chinese Dream: The Rise of the World’s Largest Middle Class and What It Means to You, is one of the world’s foremost experts on the emergence of China’s middle class, and the development of its spending power. She will explore how the speed of adoption of new trends and ways to consume are influencing spending behaviour, and how brands and retailers can adapt their approach accordingly.

14:45 - 15:45

Chinese Consumer Forum

This session will explore how retailers, brands and landlords from outside and inside China are catering to the Chinese traveller, looking at branding, marketing, promotions, online communication and other new initiatives. Featuring Amsterdam Airport Schiphol Commercial Services Director Anne-Marie Zuidweg, Lagardère Travel Retail CEO Greater China Eudes Fabre, Luxottica Head of Global Channels Francis Gros and, Managing Director BBDO and Proximity Shanghai Sharlene Wu.

Francis Gros' presentation / Chinese (pdf: 3.03MB)

Francis Gros' presentation / English (pdf: 2.75MB)

15:45 - 16:15

China beyond Tier 1

To understand how shopping behaviour among Chinese travellers is evolving, it is necessary to look beyond the country’s Tier 1 cities and explore the tastes and aspirations of consumers in China’s fast-growing provinces. APTRA has recently commissioned a study from specialist agency m1nd-set to better understand the dynamics shaping today’s Chinese travel retail market. Exclusive highlights of the study will be presented by m1nd-set Founder & CEO Dr Peter Mohn, in a session moderated by APTRA Executive Officer Michael Barrett.

Peter Mohn's presentation (pdf: 1.47 MB)

16:30 - 18:30

Networking and ONE2ONE meetings

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Gala Dinner

Onyx Ballroom, Four Seasons Hotel

Hosted by