What is TFWA research?

Providing the duty free and travel retail industry with credible, actionable consumer research is one of the foundations of TFWA. Through the years TFWA has worked with leading research partners to produce reports casting the spotlight on key consumer groups and regional trends, identifying spending habits, purchasing motivation and untapped opportunities. TFWA consumer research is available to TFWA members on a complimentary basis.

Latest TFWA research

TFWA Monitor : China outbound travel 2016-2017

TFWA Monitor : China outbound travel 2016-2017

In a bid to help members understand and anticipate shifts in travel patterns among key nationalities and in key regions, TFWA has appointed travel analyst ForwardKeys to provide a series of reports as part of our new TFWA Monitor service. The first of the series focuses on the China outbound travel market, analysing trends and changes in comparison to previous years, and also looking in detail at the key Chinese New Year period in 2017. The report also looks ahead to forward bookings during the March-August 2017 period, giving users a detailed view of the China travel market during the months ahead.

Full report complimentary for TFWA Members: please log in.

Impact of e-commerce, online and mobile technology in duty free & travel retail

TFWA Category Reports Series: Impact of e-commerce, online and mobile technology in duty free & travel retail

The latest study from TFWA Research explores travellers’ use of e-commerce, online and mobile technology, and their influence on in-store behaviour. Compiled by m1nd-set from online interviews with thousands of travellers from around the world, the report looks at the use of social media, apps and websites, and suggests how such tools might influence purchasing behaviour in duty free & travel retail. The study also reveals significant differences in perceptions and behaviour across the main regions within the market. As with all TFWA Research reports, the study is available free to members on TFWA.com. 

Full report complimentary for TFWA Members: please log in.

TFWA Category Reports Series (2015): Alcohol

TFWA Category Reports Series: Alcohol

The liquor category has been at the heart of the duty free and travel retail industry ever since its establishment. This study, the latest in the TFWA Category Reports Series, provides the most comprehensive picture yet of spending levels, conversion rates and customer perceptions of this vital sector. Compiled by Counter Intelligence Retail from traveller interviews at four key airports, the report is available exclusively to TFWA members from the Members Only area of TFWA.com. 

Full report complimentary for TFWA Members: please log in.