“A period of intense change is forcing us to reassess assumptions.“

Erik Juul-Mortensen / TFWA


Confronted by slowing growth, the industry must improve productivity and embrace mobile technology, the TFWA President told delegates. Adapting to change helped travel giant TUI Group transform an outdated business model to become today’s market leader, as Chief Executive Peter Long revealed. Former New York Mayor Rudy Giuliani shared his principles for successful leadership in even the most trying times, a subject on which he is uniquely qualified to talk. An audience of 1,504 (+11% versus 2014) filled the auditorium.