Workshops

South Korea, the world’s largest single duty free and travel retail market, went under the spotlight in the Market Watch Workshop. Differentiating the on-board offer from airport stores is crucial, as delegates learned at the Inflight Focus Workshop, where an airline and inflight concessionaire gave compelling visions of the sector’s future. And a first-ever TFWA Research Workshop summarised key findings from two recent studies on traveller behaviour at airports and perceptions of key product categories.