Reactivity and investment in the evolving luxury market
Conference, Interview
Salavatore Ferragamo CEO Michele Norsa develops his ideas on the evolution of the luxury and travel retail markets following his highly individual conference presentation.
An emphatically luxury-focused conference presentation from Salvatore Ferragamo CEO Michele Norsa provoked strong reaction from TFWA World Exhibition delegates. But while his vision for airport retail may have differed from some in the audience, his insights into the potential rewards of emerging markets were acknowledged by all.
Finding and succeeding in new markets is just one of the ways Ferragamo aims to maximise opportunities in the constantly changing luxury market. And other elements of Norsa’s plan will be recognised by all companies striving to succeed in challenging times.
In an interview with TFWA, Norsa explains that researching and understanding new trends, and investing in them effectively, will be key to future success. And travel retail has an important role to play – one that can only increase as the luxury market continues to evolve.
Finding and succeeding in new markets is just one of the ways Ferragamo aims to maximise opportunities in the constantly changing luxury market. And other elements of Norsa’s plan will be recognised by all companies striving to succeed in challenging times.
In an interview with TFWA, Norsa explains that researching and understanding new trends, and investing in them effectively, will be key to future success. And travel retail has an important role to play – one that can only increase as the luxury market continues to evolve.
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In Conference & workshops...
Brand new world discussed at conference
Conference
"A brand new world" was the theme of this year’s TFWA World Exhibition conference, with speakers addressing the challenges and opportunities for the industry in today’s fast-changing world. The speakers - drawn from the top tiers of the travel retail industry, luxury goods, geopolitics and economics – discussed topics including new technology, the emerging Asia Pacific consumer, climate change and food supply and the global financial situation.
Reactivity and investment in the evolving luxury market
Conference, Interview
Salavatore Ferragamo CEO Michele Norsa develops his ideas on the evolution of the luxury and travel retail markets following his highly individual conference presentation.
Garelli warns airports and brands: prepare for competition
Conference, Interview
IMD Professor Stephane Garelli expands on his entertaining presentation with some chilling thoughts for airports and brands from developed countries
Hard talker moderates tone at conference
Conference, Interview
BBC HARDtalk presenter Stephen Sackur gives his impressions of the industry and TFWA World Exhibition after four years as our conference moderator.Mobile travel retail in the spotlight
Airline, Cruise & Ferry workshop
This year the spot traditionally reserved for the Airline Workshop was occupied by a session with a wider brief – identifying the shared challenges and opportunities of the airline, cruise and ferry markets. Almost 170 delegates attended the early morning workshop on Tuesday 20 September to hear expert analysis of all three sectors.
Maximising the e-commerce opportunity
Asia Pacific workshop, Interview
AirSavings CEO Raphael Bejar tells TFWA.com that airlines, cruise lines and ferry companies must become more innovative to maximise retail revenues not just on board but also onlineEmerging Asia excites workshop delegates
Asia Pacific workshop
The opportunity Asia Pacific’s emerging economies was the focus of this year’s Asia Pacific Breakfast Workshop, which provided a crucial forum in which to discuss the latest development projects, growth forecasts and consumer research from around the region.
APTRA consumer insights at Asia Pacific Workshop
Asia Pacific workshop, Interview
Following his presentation of top-line findings from a series of studies for the Asia Pacific Travel Retail Association, m1nd-set partner Peter Mohn discusses research methods and future themes.
Photo galleries
From the animated style of Stephane Garelli to the statesmanlike posture of Kofi Annan, the conference accommodated a wide range of speaker styles that kept the audience enthralled to the end. And targeted workshops offered the chance to enhance understanding of specific areas of the market.
Garelli warns airports and brands: prepare for competition
Conference, Interview
IMD Professor Stephane Garelli expands on his entertaining presentation with some chilling thoughts for airports and brands from developed countriesHard talker moderates tone at conference
Conference, Interview
BBC HARDtalk presenter Stephen Sackur gives his impressions of the industry and TFWA World Exhibition after four years as our conference moderator.Photo credits: Olivier-Joël Pimont & Nathalie Oundjian-Gureghian
Video credits: Denis Chaloyard
Video credits: Denis Chaloyard
