The Review

The Review
Vp views

Vp views

Three TFWA Board Members reflect on the Conference’s key speakers, the networking programme, the Exhibition and the lessons other regions can learn from Asia Pacific’s vibrant duty free and travel retail landscape.

Stands & brands

What are today’s Asia Pacific travellers looking for when they shop? We asked some of the 309 companies taking stand space in Singapore for their thoughts on providing the optimal customer experience.


of floorspace

The Exhibition area grew yet again, reaching a new all-time high.


Confectionery & fine food

This category saw the biggest rise in exhibiting companies for 2018.


Stand footprint

The average space occupied by each stand rose versus last year.

Visitor voices

A cross-section of views on Asia Pacific traveller preferences from among the record number of visitors to the 2018 Exhibition, which spread over two floors of the Marina Bay Sands Convention Centre venue.


Total visitors

The final count of 3,194 visitors set a new record for the event.


DF & TR operators

Visitors working exclusively in duty free and travel retail rose by 5%.


Korean visitors

Koreans accounted for almost 1 in 10 attendees at the 2018 show.

Conference Plenary session 1


Plenary 1 brought updates on industry performance and progress in Asia, an inside view of what artificial intelligence offers plus thoughts on how technology can engage travellers. Plenary 2 saw lively discussion of the airport business model.


Concession concerns

Concession concerns

A panel discussion with landlord, retailer, brand and consultant perspectives on the operating model at airports. How best to break down barriers and fend off external, online competitors?

Audience opinion

Audience opinion

Hear what delegates thought of the keynote presentations in the Conference’s first plenary session, organised with the generous support of our sponsors.



Workshops: Talking business

Nearly 900 delegates attended the three workshops, which addressed the use of technology to reduce friction for shoppers, the gamification of travel retail and the major regulatory issues currently confronting the industry.

Networking: making contacts

Enjoy a sociable round of golf, discover guest reaction to the Welcome Cocktail’s new venue, join Chill-Out Party-goers in the digital-versus-human debate and get a flavour of the ambience at the Singapore Swing Party.

Fraternising on the fairway

Fraternising on the fairway


Mixing & mingling

Mixing & mingling


Gallery: the week in focus

Our photography portfolio captures some of the high points from yet another record-breaking TFWA Asia Pacific Exhibition & Conference. Whether working or networking, delegates made this regional summit one of the liveliest yet.