China Century Conference 2018

2017 Programme

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Registration

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Opening Cocktail

W Hotel Guangzhou

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Coffee

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Welcome from moderators

John Rimmer and Trevor Lai

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Welcome remarks

From official host Guangzhou Baiyun International Airport Co. Ltd Président Qiu Jiachen

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Embracing change, unlocking potential

This is a time of significant change in the Chinese duty free & travel retail market: the extension of arrivals duty free at airports and at the border, the expansion of offshore duty free and reductions to inbound allowances are all designed to drive spend among travellers within China. As market leader, China Duty Free Group is well placed to take advantage. The retailer’s new President, Charles Chen, is one of China’s most experienced duty free executives and will present his vision of the market’s immediate future.

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Reimagining travel retail in an age of individualisation

With a presence across Asia Pacific in locations favoured by Chinese travellers, leading luxury travel retailer DFS has invested much in deepening its understanding of the country’s consumers, and of the rapid change the market is undergoing. The retailer’s Chairman & CEO Philippe Schaus explains how DFS is adapting its retail strategy to better cater to an increasingly sophisticated clientele with changing tastes, behaviour and expectations.

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Coffee break

Kindly sponsored by:

Mondelez

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Preparing for disruption: what’s next, and are we ready for it?

In a few short years, new business models such as Alibaba, AirBnB and Uber have changed the way in which we shop, book holidays and travel. How prepared is our industry for the kind of disruptive change we have witnessed around us? Lagardère Travel Retail Asia Pacific Chief Operating Officer Emmanuel de Place explores the emerging challenges to established forms of retail, and asks whether the duty free & travel retail is ready for change.
 

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Charting China's luxury future

Is the recent fall in luxury goods sales among Chinese consumers a temporary blip, or a durable trend? To what extent have perceptions of high-end brands changed? Is a fundamental change of approach required? This panel discussion will feature experts on the Chinese luxury goods market, including DFS EVP Strategy and Market Development Jim Beighley, Bally CEO Frédéric de Narp, Fortune Character Institute Executive Director Tina Zhou and Xu Dongsheng, Managing Director of Fiyta, China's leading watchmaker and distributor.
 

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Lunch

Grand Ballroom, Four Seasons Hotel

Kindly sponsored by:

furla

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China's middle class: the next wave

Helen Wang, author of the award-winning book The Chinese Dream: The Rise of the World’s Largest Middle Class and What It Means to You, is one of the world’s foremost experts on the emergence of China’s middle class, and the development of its spending power. She will explore how the speed of adoption of new trends and ways to consume are influencing spending behaviour, and how brands and retailers can adapt their approach accordingly.

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Chinese Consumer Forum

This session will explore how retailers, brands and landlords from outside and inside China are catering to the Chinese traveller, looking at branding, marketing, promotions, online communication and other new initiatives. Featuring Amsterdam Airport Schiphol Commercial Services Director Anne-Marie Zuidweg, Lagardère Travel Retail CEO Greater China Eudes Fabre, Luxottica Head of Global Channels Francis Gros and, Managing Director BBDO and Proximity Shanghai Sharlene Wu.
 

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China beyond Tier 1

To understand how shopping behaviour among Chinese travellers is evolving, it is necessary to look beyond the country’s Tier 1 cities and explore the tastes and aspirations of consumers in China’s fast-growing provinces. APTRA has recently commissioned a study from specialist agency m1nd-set to better understand the dynamics shaping today’s Chinese travel retail market. Exclusive highlights of the study will be presented by m1nd-set Founder & CEO Dr Peter Mohn, in a session moderated by APTRA Executive Officer Michael Barrett.
 

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Networking and ONE2ONE meetings

Kindly sponsored by:

bartonperrier

Gala Dinner

Onyx Ballroom, Four Seasons Hotel

Hosted by:

dfs

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Networking and ONE2ONE meetings

Kindly sponsored by

harison

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Welcome from moderators John Rimmer and Trevor Lai

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Disrupting China

A new wave of young entrepreneurs is changing the way China, and the world, does business. Amid Premier Li Keqiang’s call for « mass entrepreneurship and innovation », start-ups and business models are constantly emerging. Dr Edward Tse, leading business consultant and author of China’s Disruptors, explores the rise of entrepreneurship in China and how it is changing behaviour and modes of consumption among the country’s citizens.

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The airline perspective

China Southern Airlines is Asia’s biggest airline by fleet and by passengers carried. At a time of rapid growth for the company, how is CS tailoring its passenger services to cater for a changing clientele? And what role can inflight retail play in customer engagement and revenue generation? This session will hear from Guangzhou China Southern Airlines Inflight Duty Free Co. Ltd President & CEO Li Jianhua.
 

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Guangzhou Baiyun: open to the world

Gateway to the Pearl River Delta, Guangzhou Baiyun International Airport is undergoing an ambitious expansion plan, with the new Terminal 2 scheduled to open in 2018. Coupled with significant new investment in inbound tourism, this will result in new commercial opportunities for brands and retailers. This session will hear from the Tourism Administration of Guangzhou Director General Liu Yumei and senior directors of Guangzhou Aerotropolis Development District.

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Travel retail under siege?

The duty free & travel retail industry outside China is experiencing a period of traffic growth, and sales decline. The challenge from e-commerce is widely held to be one of the factors behind the fall in spend per head. With online retail winning an ever-increasing share in wallet among Chinese consumers, and the business model under constant pressure, how should travel retailers respond? King Power Group (Hong Kong) Managing Director Travel Retail Sunil Tuli will offer the perspective of one of the pioneers of the Chinese travel retail market.
 

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Lunch

Grand Ballroom, Four Seasons Hotel

Kindly sponsored by

Incheon

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The tourism outlook

The Chinese government is investing significant sums in the country’s tourism industry, with a view both to attracting foreign visitors and to encouraging domestic travel. Dr Dai Bin is President of the China Tourism Academy, and an expert on the development of Chinese inbound and outbound travel. He will present the outlook for tourism in the short- and mid-term, with details on current and emerging trends.
 

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China’s cruise market sets sail

According to the China Cruise & Yacht Industry Association, the volume of inbound and outbound passengers calling at Chinese ports has increased more than 50 times since 2006. In this session Mike Feely, Vice President of research agency Horizon Consumer Science, will reveal highlights of a TFWA-sponsored study into the cruise market in East Asia. This session will also hear from the first international cruise company that entered the chinese market Jared Lee, Vice President Product Management & Guest Services, Asia Pacific and China of Costa Cruises.
 

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Coffee

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Airports and e-commerce

Xiamen Airport is not only one of China’s fastest-growing; it is also pioneering moves to harness technology to drive commercial revenues. Han Tao, General Manager of the airport’s Shouli E-Commerce Co, explains how Xiamen is gaining new customers through innovative use of online & mobile.
 

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Closing remarks from TFWA President Erik Juul-Mortensen