If one thing is certain as our sector emerges from the Covid-19 pandemic, it is that the travelling consumer has changed. Faced with an altered, and often still challenging journey, shoppers are behaving differently, and their expectations have evolved.

This report, the first instalment in a series of TFWA Insight reports complied by Travel Retail research specialist m1nd-set, looks in detail at evolving duty free shopper profiles as international travel gathers pace.

The TFWA Insight: The New Traveller and Shopper Profile is available in PDF format and features data and insights on the following key topics:

  • Demographics of the new traveller (age, gender split, travel purpose etc)
  • Demographics of the new DF shopper (shopping KPIs, category share, appeal factors etc)
  • Shopper segments comparison vs 2022 and pre-Covid
  • Purpose and planning of purchase

As always, the report is available free of charge to TFWA members; simply log in to download the PDF file. Look out for the second instalment in the series, to be published a little later in the year.