If one thing is certain as our sector emerges from the Covid-19 pandemic, it is that the travelling consumer has changed. Faced with an altered, and often still challenging journey, shoppers are behaving differently, and their expectations have evolved.
This report, the first instalment in a series of TFWA Insight reports complied by Travel Retail research specialist m1nd-set, looks in detail at evolving duty free shopper profiles as international travel gathers pace.
The TFWA Insight: The New Traveller and Shopper Profile is available in PDF format and features data and insights on the following key topics:
As always, the report is available free of charge to TFWA members; simply log in to download the PDF file. Look out for the second instalment in the series, to be published a little later in the year.
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