Tuesday 14 May 2019 Sustainability has long been a priority for the duty free and travel retail market. But recent global protests and the emergence of powerful environmentalist movements have demonstrated that issues that just a decade ago were perhaps seen as the concerns of a minority are now moving into the mainstream. Is our industry doing enough to respond to these growing concerns?
Tuesday 14 May 2019 Technology that was the stuff of dreams yesterday is today taken for granted. Has the duty free and travel retail industry embraced the new tools that are available to us, or is the high street leaving us behind when it comes to using technology to create the best possible customer experience?