TFWA Asia Pacific Exhibition & Conference
TFWA Asia Pacific Exhibition & Conference 2023

Changi Airport, one of Asia’s largest and most well-connected air hubs, continues to be recognised as the world’s best with over 660 awards to date, including 12 World’s Best Airport accolades by Skytrax.

A vibrant lifestyle destination with over 550 retail stores and F&B outlets across its terminals and Jewel, visitors to Changi Airport are spoilt for choice. The eclectic retail mix and successful campaigns such as ‘Be A Changi Millionaire’ and ‘World of Wines & Spirits’ continue to excite travellers and residents alike.

Changi Airport is also constantly innovating to better serve and delight its customers, and help tenants grow their business via the robust Changi retail ecosystem, which includes e-commerce platform iShopChangi, the Changi Rewards loyalty programme, and the Changi Pay digital wallet.


iShopChangi was launched in 2013 as an extension of Changi Airport’s promise to deliver greater comfort and convenience to travellers in its retail offerings. Shoppers can browse and purchase over 30,000 products across 900 brands and exclusives such as Changi 1st product launches at tax- and duty-free prices. Travellers can shop between 30 days to 12 hours pre-flight and choose to collect their items at Collection Centres within departure, upon arrival or have them delivered free in Singapore. In early 2020, the e-commerce store extended its offer to Singapore-based residents without the need to fly. Expanding its omnichannel presence, the BEAUTIQUE by iShopChangi brick-and-mortar store was set up at Jewel Changi Airport in 2021 to complement the online experience. iShopChangi will be celebrating its 10th anniversary this year with a slew of year-round campaigns and promotions.

Changi’s online tax and duty-free shopping destination


Make purchases with Changi Pay and shop with our Shopping Concierge to enjoy Shopping and Dining perks