The inflight retail sector is one of the pillars of the global duty free & travel retail industry, but one that has been under pressure in recent years. The most recent sales figures suggest that the channel has returned to growth, but many would agree that more innovation and differentiation would help secure the market’s long-term future.

The TFWA Insight: Inflight Duty & Tax Free Study 2018 study has been compiled for TFWA by Counter Intelligence Retail, based on over 3,000 interviews with travellers from 10 key nationalities, both online and on site at three major international airports. The detailed report features qualitative and quantitative data on spending levels, product preferences, browsing and buying levels, plus insights on drivers and barriers to purchase.

This is TFWA’s first in-depth research report on the inflight market, and it is available free of charge to TFWA members.