TFWA World Exhibition & Conference
Salon Croisette, Hotel Majestic

How can inflight retail become more attractive and relevant to a new generation of travellers? How can it compete more effectively with other retail sectors? And how can the global inflight market return to growth at a time when some airlines and brands are questioning the value of the business?

TFWA’s Inflight Focus workshop explored these and other questions, courtesy of a distinguished panel of industry experts.

Among speakers at the workshop were:

john Baumgartner
John Baumgartner
Gebr Heinemann Sales Director Inflight & Catering


Cyril Coulareau
Cyril Coulareau
L’Oréal Luxe Travel Retail EMEA Commercial Development Manager


Kensuke Nishimura
Kensuke Nishimura
All Nippon Airways Trading Co. Ltd General Manager


Jean Marcel Rouff
Jean-Marcel Rouff
Chairman and CEO, Inflight Sales Group


Moderated by: 

John Rimmer
John Rimmer
TFWA Conference, Research and Corporate Affairs Director

John Rimmer presented the latest inflight data and customer insights to set the scene for the discussion.