TFWA World Exhibition and Conference 2020
Auditorium K, Palais des Festivals

TFWA’s provision of detailed, actionable research studies has long been one of the Association’s key services to its members. Over more than a decade, TFWA Research has built a library of data and insights on the travelling consumer, with dozens of studies by nationality, region and theme.

Last year TFWA hosted its first one-hour workshop to present highlights and key findings of its most recent research studies, which are all available free of charge to members of the Association.

This year, m1nd-set Founder & CEO Peter Mohn presented highlights of a recent, in-depth report on the impact and influence of e-commerce and mobile technology on customer behaviour in duty free & travel retail.

Counter Intelligence Retail Managing Director Garry Stasiulevicuis explored the agency's latest traffic forecasts and customer insight data, in a report made available to TFWA members in the run-up to the Cannes event.

The TFWA Research Workshop was open to all delegates in Cannes.