TFWA’s provision of detailed, actionable research studies has long been one of the Association’s key services to its members. Over more than a decade, TFWA Research has built a library of data and insights on the travelling consumer, with dozens of studies by nationality, region and theme.
Last year TFWA hosted its first one-hour workshop to present highlights and key findings of its most recent research studies, which are all available free of charge to members of the Association.
This year, m1nd-set Founder & CEO Peter Mohn presented highlights of a recent, in-depth report on the impact and influence of e-commerce and mobile technology on customer behaviour in duty free & travel retail.
Counter Intelligence Retail Managing Director Garry Stasiulevicuis explored the agency's latest traffic forecasts and customer insight data, in a report made available to TFWA members in the run-up to the Cannes event.
The TFWA Research Workshop was open to all delegates in Cannes.