To better understand passenger behaviour and perceptions of the current inflight retail offer and to make recommendations for the future, TFWA has commissioned a major new research study from travel retail specialist Counter Intelligence Retail (CiR), based on online and on-site interviews with inflight shoppers and non-shoppers from all major travelling nationalities. The Inflight Focus Workshop heard highlights of the report, presented by one of its authors: Stephen Hillam, Research Director at CiR.
The key findings of the report were discussed by a panel of leading inflight retail executives, including Retail inMotion Senior Manager Global Boutique Development Joe Harvey and Head of Qatar Duty Free Thabet Musleh.
The session was moderated by TFWA Managing Director John Rimmer.
The workshop is open to all delegates at TFWA World Exhibition & Conference: please pre-register at firstname.lastname@example.org.