Programme 2024

Registration

The registration desk will be located on the 4^th floor.

Welcome session & Cocktail

Sponsored by Attenza Duty Free

Registration

The registration desk will be located on the 2nd floor, Conference Level, Hilton Hotel.

ASUTIL and the state of the industry

The duty-free and travel retail industry in Latin America is constantly changing. Despite facing various challenges, the region has shown resilience, and new opportunities are emerging. The opening session will hear from ASUTIL President Enrique Urioste and ASUTIL Secretary General Carlos Loaiza for an update on the association's important work in the region. The audience will also hear from Duty Free World Council (DFWC) President Sarah Branquinho, who will provide an overview of efforts to safeguard the industry.

Orchestating business success

Creating a collaborative environment that motivates and energizes the team is vital to any project's success, whether on a shop floor or in a symphony orchestra. Effective leadership is crucial in fostering a shared understanding among team members and implementing a vision that motivates and propels them forward. 

To share insights on leadership and the importance of continuous improvement, the opening keynote session will feature a renowned author, composer, and orchestra conductor, Iñigo Pirfano.

Networking coffee break

Sponsored by:

Commercial evolution: digital strategy & consumer loyalty

The business world is constantly changing, and to remain competitive, companies must embrace new technologies and strategies while prioritizing their customers to foster loyalty and stronger relationships. How can businesses navigate these crucial areas of business evolution with actionable insights and innovative approaches? 

To explore effective strategies for leveraging digital technologies, fostering consumer loyalty, and advancing sustainability initiatives to drive growth and success in an evolving market, the audience will hear from LifeMiles Chief Commercial Officer Valeria Yglesias and Avolta Chief Commercial Officer Vijay Talwar.

 

The future of the beauty sector in travel retail

The cosmetics sector in travel retail is a significant contributor to the industry's worldwide sales. The use of sustainable practices, personalization, and technological advancements such as augmented and virtual reality are expected to enhance the travel experience for consumers. To examine how brands and retailers can stay up to date with the rapidly changing landscape of the beauty category, the session will hear from Pablo Cobian, General Manager of Travel Retail Americas, Shiseido, and Diego Artola, Vice President of Travel Retail, Coty.   

Other speakers to be confirmed.

Networking lunch & Carnaval de Barranquillas show

Sponsored by Japan Tobacco International

Networking hours

Gala dinner

courtesy of AVOLTA

Networking hours

Networking lunch

Featuring bailarines de salsa

Business and economic outlook: Andean Region

Latin America's ever-changing economic landscape is a product of both domestic and global forces. From inflation to political uncertainties, doing business across the region remains challenging, impacting consumers’ purchasing power. 

To make sense of the current realities of doing business in the Andean region, world-renowned economist Carlos Melconian will provide an update and inform delegates on navigating the complexities and opportunities in the market.

Exploring the future of travel retail in the Andean Region

The travel retail industry in the Andean region is experiencing a new wave of developments. With the evolution of airports and stores, changes are underway to keep up with the times. The post-COVID travel landscape has given rise to new travel hubs, including Bogota and Panama City, which are drawing in fresh demographics of travellers. In this session, the leading concessionaire in Latin America will share their knowledge on what we can anticipate in the new era of travel retail in the Andean Region. 

The session will feature Motta International Vice President Ignacio Lasa; Avolta Senior Vice President and Head of Cruise Division Gian Botteri; Duty Free Americas President Leon Fallic and Lagardère Travel Retail Peru CEO Cyril Letocart.  The session will be moderated by Moodie Davitt Report President and Editorial Director Dermot Davitt.  

Networking coffee break

Sponsored by: 

LATAM: consumer trends

With the rise of international travel, Latin America has emerged as a highly sought-after destination worldwide. To thrive in this burgeoning market, it's crucial to remain informed about the evolving preferences and consumption behaviour in the region. The session will hear from Dr. Peter Mohn, owner and CEO of leading research firm m1nd-set, on the latest data and perspectives on present-day trends.

Sweet spot

The confectionery category is facing challenges in meeting consumer demands for health, indulgence, and sustainability. While the sector is enjoying strong sales, companies must adapt to changing consumer preferences and prioritize ethical practices in order to thrive in the future. This session will address various aspects of the confectionery sector, including regulatory updates and compliance challenges. We will also explore market expansion strategies, trends, and future growth opportunities in travel retail.

Thriving in uncertainty

In today's competitive world, building business resilience and honing leadership skills are essential for achieving long-term success. With the right tools, you can cultivate a resourceful mindset, strengthen team cohesion, and inspire collaboration to reach new heights.

The final session will feature Dr. Roberto Canessa, a celebrated author, cardiologist, and survivor of the 1972 Andes plane crash. Dr. Canessa's insights on resilience, leadership, and adapting to economic uncertainties will offer invaluable guidance to those looking to thrive in today's business landscape. His story is a testament to the remarkable power of the human spirit to overcome obstacles.

Closing remarks and a special tribute

Closing cocktail

Sponsored by Carilux Duty Free

Social activity

Join us on an exclusive journey aboard the Savannah train from the Gran Estación train station to Zipaquirá, where you will witness the first wonder of Colombia - the Salt Cathedral. This unique attraction is completely carved in salt and located 180 meters underground, providing an unparalleled experience away from the ordinary. The Salt Cathedral was originally a mine where workers created a small chapel, but it has now become a must-see attraction for visitors. Every step in the Cathedral is a surprise, from the stations of the cross to the Coru, a balcony where you can appreciate the largest underground cross in the world, measuring 16 meters high by 10 meters wide. 

After exploring the Salt Cathedral, we will spend lunch at Andres Carne De Res Chía. This unique restaurant offers a vibrant blend of gastronomy and folklore, with a festive ambiance that showcases the rich cultural heritage of Colombia through music, dance, and vibrant decorations. It's a highly recommended destination that you won't want to miss, and it's sure to leave you with unforgettable memories of your time in Colombia.

Important logistics: 

The number of available seats for the excursion is limited to 70 persons on a first-come, first-served basis for registered delegates only. Please reserve your seat immediately. 

On the day of the excursion, please be in the hotel lobby by 7:30 a.m. The departure from the Hilton Hotel to the Gran Estacion train station is scheduled for 7:40 a.m. The estimated time of return to the Hilton Hotel is between 3:00 and 4:00 p.m.