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Gemma Bateson has worked in the travel retail industry for 16 years, beginning her career with British American Tobacco International, before moving to the confectionery category as UK & Ireland Travel Retail Manager with Mondelez. In 2010 Gemma returned to the tobacco category, joining JTI as International Key Account Manager.
The majority of Gemma’s travel retail career has been spent in commercial roles, most recently as Regional Director Middle East, Africa, UK & Ireland. In October 2016, Gemma moved to a new department - Corporate Affairs and Communications, where she holds her current position of Global Corporate Affairs and Communications Director.
In her current role, Gemma works with industry colleagues internally and externally to JTI, including the regional travel retail associations around the world, seeking to safeguard this unique retail channel, raise awareness of current issues and ensure the channel is well understood, recognised and protected.