TFWA Asia Pacific Exhibition & Conference
Senior General Manager of Commercial Services

Malaysia Airports Holdings Berhad

Puan Hani Ezra Hussin is the Senior General Manager of Commercial Services for Malaysia Airports Holdings Berhad. With over 21 years of experience in retail, marketing, and branding, Hani has played an instrumental role in transforming Malaysia Airports into the preferred travel hub in Asia. Hani’s customer-centric approach by embracing and highlighting the local culture together with a slew of marketing activities carefully crafted to deliver unforgettable experiences for passengers, airlines, and retailers is her trademark. Her vision and efforts have raised the retail profile of airports, contributing significantly to organizational profitability and performance. 

In her career, Hani has managed over 800 stores with her innovative marketing strategies, Hani has been a driving force in the growth of sales and the evolution of the retail industry in Malaysia.