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The growth of the duty free & travel retail industry in Asia Pacific owes much to the Japanese market. It was the opening of outbound travel from Japan in the 1960s and 70s that drove the regional market’s first wave of growth, with Japanese travellers central to the strategies of brands and retailers around the globe.

Since then, China and South Korea have emerged and overtaken Japan with regard to market size, and yet Japan remains a vital generator of revenue for the world’s tourism, travel and related industries. The country’s travel retail business has enjoyed significant growth in recent years thanks to new infrastructure, investment in tourism and the development of downtown duty free.

It is timely, then, to take a fresh look at Japan’s duty free industry, and to assess how customer behaviour and preferences are evolving in this historically important, strategically vital market. The Rediscovering Japan workshop will bring together leaders from the airport, retailer, brand and tour operator sectors, providing a detailed picture of the national business today.

The high-level line-up of speakers at this session includes:

Hideki Hayashida
Senior Vice President of leading airport group and retailer NAA


Isao Takashiro
Chairman & CEO of JATCO (Japan’s biggest travel retailer and operator of Tokyo Haneda Airport)


Nobuo Nabika
President of The Ginza, the Shiseido-owned premium skincare and cosmetics brand


Tadashi Shimura
President of the Japan Association of Travel Agents


This workshop will be moderated by Dermot Davitt, President, The Moodie Davitt Report.

Please note that Japanese-English simultaneous translation will be available during this session.