TFWA C-Suite: The Innovator’s Agenda — In Conversation with Lagardère Travel Retail

In this edition of TFWA C-Suite: The Innovator’s Agenda, we sit down with Qihua Wang, Executive Vice President Strategy & AI at Lagardère Travel Retail, to explore how a global travel retailer is embracing AI and data-driven thinking at the heart of its strategic transformation. 

From enhancing operational efficiency to rethinking customer engagement and retail execution, Lagardère Travel Retail is leveraging artificial intelligence to unlock new opportunities across the value chain. 

In this conversation, Qihua Wang will share how AI is being integrated into both long-term strategy and day-to-day operations — and what this means for the future of innovation in travel retail.