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The Innovation in Action workshop, held immediately prior to the opening of the Innovation Lab, explored that new thinking courtesy of some of the companies that are helping shape the future of retail and travel.
Speakers included Amazon Pay Head of France Julie Menville, Concourse Display Management Director Chris Morriss and Alibaba Global Travel Chief Marketing Officer Christina Lu.
The session was moderated by TFWA Conference Manager Michele Miranda.
The workshop was open to all delegates at TFWA World Exhibition & Conference.