Conference & Workshops

TFWA World Conference

MONDAY OCTOBER 2
09:00 – 11:45
GRAND AUDITORIUM, PALAIS DES FESTIVALS

The 2023 edition of the TFWA World Conference looked at the forces shaping our world and our market today, courtesy of a diverse line-up of expert speakers. The conference was moderated by Stephen Sackur, broadcaster, journalist and the presenter of long-running BBC World current affairs programme HARDTalk.

More information here

Speakers

Erik Juul-Mortensen

President, Tax Free World Association

Presentation

Bob Woodward

Associate Editor, The Washington Post

Pippa Malmgren

Author, economist and entrepreneur

Erin Meyer

Professor and author,
INSEAD

Presentation

Moderator

Stephen Sackur

Journalist and Presenter, HARDtalk on BBC World

TFWA AIRPORT FORUM

TUESDAY OCTOBER 3
08:00 – 09:00
SALON CROISETTE, HOTEL MAJESTIC

The TFWA Airport Forum explored the findings of the Airports Council International’s ANARA (Airports Non-Aeronautical Revenues and Activities) working group, which brought industry stakeholders together to exchange experience and intelligence on best practice in commercial activities at airports. The workshop also presented a new report commissioned by TFWA and conducted by leading global consultant Kearney, on ways to ensure that the duty free & travel retail sector remains an attractive investment opportunity for brands and retailers.

More information here

Speakers

Svetlana Simeonova

Head of Commercial, Fraport Bulgaria

Presentation

Isabel Zarza

CEO Southern Europe,

Dufry

Presentation

Fraser Brown

Retail Director

Heathrow Airport Limited

Alex Liu

Managing Partner and Chairman

Kearney

Presentation

Moderator

John Rimmer

Managing Director, TFWA

Duty Free: Trusted, Transparent, Secure

WEDNESDAY OCTOBER 4
08:00 – 09:00
SALON CROISETTE, HOTEL MAJESTIC

Illicit trade, counterfeiting and intellectual property theft cause substantial societal harm, and cost the global duty- and tax-free industry our industry significant lost sales every year. These criminal activities impact legitimate businesses, including the duty free & travel retail industry which operates within one of the most tightly controlled and transparent supply chains in the world. Our industry also suffers reputational harm when illicit goods are fraudulently mislabelled as ‘duty free’, which is now a global problem for many of the products we sell.

More information here

Speaker