Charlène Tourneaux is Managing Director of TFWA.
With over 17 years of experience across sales, finance and general management, Charlène has built her career at the heart of some of the world's most dynamic international markets for fast-moving consumer goods (FMCG) companies. She held a succession of senior executive roles spanning Europe, the Middle East, Africa, India and global travel where she led multicultural organisations across more than sixty markets.
Throughout these roles, Charlène has combined financial rigour with the ability to translate complex, multi-market realities into clear strategic direction. Having operated at executive committee level across multiple geographies, she has built a reputation for turning strategic insight into organisational momentum, uniting diverse teams around a shared direction and delivering transformation that lasts.
Global travel retail became a defining passion of her career: a channel she sees as passenger-driven, globally connected, and uniquely positioned at the intersection of retail, tourism and transport infrastructure, with an unmatched ability to bring brands and travellers together on a global stage.