Asia Pacific Exhibition and Conference, 12-16 may 2019 - Singapore
TFWA Asia Pacific Exhibition & Conference 2018

Sponsors

Changi
Diamond
CDFG
Platinum
Neuhaus
Lunch
Mondelez
Conference web app
IIAC
Afternoon Networking Session & Workbook
Dufry
Conference Notebook
Léonidas
Coffee break
Pourchet
Conference hostess outfits
Skross
Charging stations

TFWA Asia Pacific Conference

Plenary session 1: #TRevolution
Monday 7 May
09:00 - 11:00
Main Ballroom, Marina Bay Sands Expo & Convention Centre, Level 5
The first plenary session of the Conference updated delegates on the current state of the duty free & travel retail industry, before focusing on the technological advances that are transforming how we consume and interact with brands.

More information here

TFWA Asia Pacific Conference

Plenary session 2: #TRevolution
Monday 7 May
11:40 - 13:15
Main Ballroom, Marina Bay Sands Expo & Convention Centre, Level 5
Many in the duty free & travel retail industry would argue that its positive future development depends not only on the successful embrace of new technology, but on a fundamental review of the business model. The second plenary session of the TFWA Asia Pacific Conference looked in detail at how business practices have evolved over time, benchmarking the concession model against that of other comparable retail markets.

More information here

WORKSHOP A

SEAMLESS SHOPPING: TRAVEL RETAIL's FRICTIONLESS FUTURE
Monday 7 May
14:30 - 16:00
Main Ballroom, Marina Bay Sands Expo & Convention Centre, Level 5
The rise of e- and m-commerce has forced traditional modes of retail to rethink the service they offer to shoppers. Younger consumers – especially in Asia – increasingly expect convenience, integrated payment systems and total flexibility, whatever and wherever they buy.

More information here

Workshop B

Call of Duty Free: gamifying travel retail
Monday 7 May
14:30 - 16:00
Breakrout Room 1, Marina Bay Sands Expo & Convention Centre, Level 5
The “gamification” of customer-facing industries – whereby elements of video game design are used to enhance user engagement – has potentially important implications for all retail businesses. Virtual and augmented reality are increasingly being put to a number of different uses, notably in travel and tourism. How can these technologies help retailers and brands encourage travellers to answer the Call of Duty Free?

More information here

Workshop C

SAFEGUARDING OUR INDUSTRY
Monday 7 May
14:30 - 16:00
Breakrout Room 2, Marina Bay Sands Expo & Convention Centre, Level 5
The TFWA Asia Pacific Conference offers an important opportunity for our industry to assess and discuss challenges to its future growth. This workshop looked at a broad range of issues requiring concerted action from the regional and global industry, including the World Health Organization’s Illicit Trade Protocol for tobacco products, packaging regulations affecting all categories, and more.

The session also investigated current travel trends in Asia Pacific, with a particular focus on air traffic forecasts.

More information here