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The World of Innovation will bring together technology, retail concepts and product launches within a dedicated space. The Agora, a central amphitheatre, will host workshops, presentations and start-up pitches, offering a platform for both established players and emerging voices. Confirmed participants include The.Calling (Singapore), CXG (Hong Kong) as well as five tech solutions and services from the Singapore Tourism Board incubators and a tech start-up from Gharage incubator: Cube.Asia.
The Agora Programme in partnership with the Singapore Economic Development Board (EDB)
The Agora will feature sessions focusing on regional insight and cross-industry exchange, in partnership with the Singapore Economic Development Board (EDB). Expect to hear market deep dives into key regions such as China and India, C-suite discussions featuring senior executives from different stakeholders, and pitch sessions highlighting emerging technologies and concepts. A programme of editorial talks, private receptions and brand-led initiatives will further support knowledge sharing and networking.
AGORA PROGRAMME
Monday, May 11
15:00 - 15:30
15:00 - 15:30
TFWA C-Suite: The Innovator’s Agenda — In Conversation with L’Oréal
In a rapidly evolving travel retail landscape, TFWA C-Suite: The Innovator's Agenda convenes the industry's leading executives to examine where innovation is happening - and where the next opportunities lie.
The opening conversation in the series features Jesús Abia, Managing Director of L’Oréal Travel Retail Asia Pacific, representing one of the world’s most influential beauty companies and a brand long at the forefront of innovation in the channel.
More details on the session
16:00 - 16:45
Mondelēz Blueprint: Driving innovation with passenger insights
As travel retail in Asia Pacific continues to evolve, understanding the passenger is key to unlocking new growth opportunities.
In this session, Mondelēz World Travel Retail will explore how the business is leveraging passenger insights to drive more relevant and impactful innovation across the channel. From world-exclusive launches to omnichannel activations, the focus is on creating engaging brand experiences that resonate with today’s traveller.
Anna Somogyi, Marketing Director – Category, Shopper & Customer, Mondelēz World Travel Retail, will share key findings and real examples from across the portfolio in a session designed to inspire all categories and brands.
More details on the session
Tuesday, May 12
10:00 - 11:00
10:00 - 11:00
TFWA Workshop: AP Travel Retail Pulse – a Health Check and the Innovation Imperative
Asia Pacific travel retail is rebounding, but the market is evolving in new ways. This opening workshop unveils an exclusive TFWA study conducted by Oliver Wyman, offering a fresh, data-driven snapshot of the region’s duty free and travel retail landscape.
11:15 – 12:15
World of Innovation Pitch Sessions
Discover cutting-edge technologies, concepts and solutions set to shape the future of travel retail. Hear from the latest entrepreneurs as they present forward-thinking ideas, showcase practical applications, and open the door to new business opportunities across the industry.
12:30 - 13:15
TFWA C-Suite: The Innovator’s Agenda — In Conversation with Lagardère Travel Retail
In this edition of TFWA C-Suite: The Innovator’s Agenda, we sit down with Qihua Wang, Executive Vice President Strategy & AI at Lagardère Travel Retail, to explore the evolving role of AI in Travel Retail and what it really means for the industry today.
14:00 - 14:45
The TFWA Dailies Deep Dive
Explore the key developments shaping travel retail. Moderated by PPS Publications, editors of the TFWA Dailies, this session will examine the major forces influencing the industry — from new infrastructure and investment to the ways the business is evolving — bringing together senior stakeholders for in-depth discussion and insight.
15:00 - 15:45
TFWA C-Suite: The Innovator’s Agenda — In Conversation with GHARAGE
In this edition of TFWA C-Suite: The Innovator’s Agenda, we sit down with Lennard Niemann, Managing Partner of GHARAGE Ventures, to explore how the venture platform is developing and testing new ideas designed to reshape the travel retail experience.
Wednesday, May 13
10:00 - 11:00
10:00 - 11:00
TFWA Workshop: Market Watch China
Explore the key develoAs China’s travellers redefine the rules of engagement, the implications for global travel retail are hard to ignore. This TFWA Market Watch workshop examines the trends, technologies and market dynamics shaping a new chapter for the sector, from innovation in Hainan to the growing power of social media and AI-driven insight.
11:15 – 12:15
World of Innovation Pitch Sessions
Discover cutting-edge technologies, concepts and solutions set to shape the future of travel retail. Hear from the latest entrepreneurs as they present forward-thinking ideas, showcase practical applications, and open the door to new business opportunities across the industry.
14:00 – 14:45
The TFWA Dailies Deep Dive
Explore the key developments shaping travel retail. Moderated by PPS Publications, editors of the TFWA Dailies, this session will examine the major forces influencing the industry — from new infrastructure and investment to the ways the business is evolving — bringing together senior stakeholders for in-depth discussion and insight.
15:00 - 16:00
TFWA Workshop: Market Watch India
India is becoming a defining growth story in travel retail. This TFWA Market Watch workshop examines the market dynamics, consumer shifts and infrastructure momentum shaping its next chapter.
16:15 – 17:15
Launchpad Pitch Sessions
Discover the next generation of perfume and cosmetics brands entering travel retail. Showcasing emerging brands, this hour provides a unique opportunity to explore new brand concepts designed to engage the next generation of travellers and unlock new opportunities in travel retail.
Thursday, May 14
10:00 - 11:00
10:00 - 11:00
TFWA C-Suite: The Innovator’s Agenda — In Conversation with an Airport Leader
Airports are no longer just gateways for travel — they are becoming dynamic platforms for retail, experience and discovery. In the final edition of TFWA C-Suite: The Innovator’s Agenda, we sit down with a senior airport executive to explore how leading hubs are rethinking the role of travel retail within the wider passenger journey.
11:15 – 12:15
Launchpad Pitch Sessions
Discover the next generation of perfume and cosmetics brands entering travel retail. Showcasing emerging brands, this hour provides a unique opportunity to explore new brand concepts designed to engage the next generation of travellers and unlock new opportunities in travel retail.
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